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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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ASHANTA L.
0 reviews
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Qk n easy
June 27, 2016

Qk n easy

Date of experience: June 26, 2016
Phillip S.
0 reviews
0 helpful votes
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Excellent Service
June 26, 2016

Excellent Service

Date of experience: June 26, 2016
Claudio Z.
0 reviews
0 helpful votes
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Good
June 26, 2016

Good

Date of experience: June 26, 2016
Emily P.
0 reviews
0 helpful votes
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Unsure of vehicle charge
June 26, 2016

Unsure of vehicle charge

Date of experience: June 26, 2016
Andre C.
0 reviews
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Quick and nice!
June 26, 2016

Quick and nice!

Date of experience: June 26, 2016
cynthia k.
0 reviews
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Easy and short
June 26, 2016

Easy and short

Date of experience: June 26, 2016
PAUL D.
0 reviews
0 helpful votes
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VERY NICE AND EASY THK YOU
June 26, 2016

VERY NICE AND EASY THK YOU

Date of experience: June 26, 2016
DIANE W.
0 reviews
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Very easy to do user friendly
June 26, 2016

Very easy to do user friendly

Date of experience: June 26, 2016
Frances G.
0 reviews
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This website is excellent!
June 26, 2016

This website is excellent! Thank You for all your effort in making it easy to use!

Date of experience: June 26, 2016
Marlene J.
0 reviews
0 helpful votes
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Thoought 29.00 and 3.57 was a bit much...
June 26, 2016

Thoought 29.00 and 3.57 was a bit much... next year will go to DMV office...

Date of experience: June 25, 2016
N B.
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Wanted 2 yr registration
June 26, 2016

Wanted 2 yr registration. I got one yr.
I did get 2 yr sticker. That worked out fine. However, I was really surprised at the additional fees charged because I paid on line. I didn't know about them because there was no opportunity to review the total before I clicked on submit. It looks like I could have saved 25 to 30 dollars if I had gone into a motor vehicle center. Won't make that mistake again.

Date of experience: June 25, 2016
Kathryn B.
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That was wonderful!
June 25, 2016

That was wonderful! So quick and easy.

Date of experience: June 25, 2016
TUNG N.
0 reviews
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It is fast and easy
June 25, 2016

It is fast and easy.

Date of experience: June 25, 2016
BRITTNEY C.
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Very user friendly
June 25, 2016

Very user friendly. However more expensive.

Date of experience: June 25, 2016
Macario G.
0 reviews
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Good/ easy
June 25, 2016

Good/ easy.

Date of experience: June 25, 2016
Joseph R.
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Very good thanks
June 25, 2016

Very good thanks

Date of experience: June 25, 2016
GERALD K.
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Very convenient...
June 25, 2016

Very convenient...

Date of experience: June 25, 2016
Karen H.
0 reviews
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This was quick and easy!
June 25, 2016

This was quick and easy!

Date of experience: June 25, 2016
Benjamin A.
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Old way was faster
June 25, 2016

Old way was faster

Date of experience: June 25, 2016
ANAMARIA G.
0 reviews
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Cancelled
June 25, 2016

Cancelled

Date of experience: June 25, 2016