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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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CARMEN T.
0 reviews
0 helpful votes
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I paid less last year
June 29, 2016

I paid less last year. I will seek another company for my car next year

Date of experience: June 29, 2016
Jorge H.
0 reviews
0 helpful votes
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Awesome
June 29, 2016

Awesome

Date of experience: June 29, 2016
Charles M.
3 reviews
0 helpful votes
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Easy to do
June 29, 2016

Easy to do

Date of experience: June 29, 2016
Cody Z.
0 reviews
0 helpful votes
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Paid for the etag download and never received it successfully after many attempts. Called customer support just to be put on hold and then forced to leave a message. Thanks for taking the extra money and for the terrible customer support.

Date of experience: June 29, 2016
Christian H.
0 reviews
0 helpful votes
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Awesome!
June 29, 2016

Awesome!

Date of experience: June 29, 2016
VICKI S.
0 reviews
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Fees to high
June 29, 2016

Fees to high. Otherwise very good.

Date of experience: June 29, 2016
Sam D.
4 reviews
0 helpful votes
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This really seems like a scam
June 29, 2016

This really seems like a scam. They advertise on Google as if they're affiliated with the state of Florida. They're not. If you renew directly with the state you don't have to pay $19.95 service charge, $3.00 agency fee, $2.50 credit card convenience fee. Also, why do they require your auto insurance policy number? Very shady!

Date of experience: June 29, 2016
Greg A.
0 reviews
0 helpful votes
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It was simple to order, delivered on time, efficient.

Date of experience: June 29, 2016
Jorge L.
0 reviews
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Very satisfied,...
June 29, 2016

Very satisfied,...ok

Date of experience: June 29, 2016
GERTRUDE F.
0 reviews
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I am elderly and this was a very easy and convenient for me. Thank you

Date of experience: June 29, 2016
SUZANNE R.
0 reviews
0 helpful votes
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So easy and convenient!
June 29, 2016

So easy and convenient!

Date of experience: June 28, 2016
trichel w.
0 reviews
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It was easy
June 28, 2016

It was easy

Date of experience: June 28, 2016
Gary M.
3 reviews
0 helpful votes
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Great system
June 28, 2016

Great system

Date of experience: June 28, 2016
carl m.
2 reviews
0 helpful votes
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Easy to used
June 28, 2016

Easy to used

Date of experience: June 28, 2016
Kelley J.
0 reviews
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It needs to more clear about the taxes amount and that it is a 3rd party company

Date of experience: June 28, 2016
kp N.
0 reviews
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Ordered a renewal for a year and only received 4 month renewal.

They charged for full yearly renewal.

Date of experience: June 28, 2016
Fausto M.
0 reviews
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Very good
June 28, 2016

Very good

Date of experience: June 28, 2016
Renee K.
0 reviews
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Quick and easy
June 28, 2016

Quick and easy

Date of experience: June 28, 2016
Paul B.
0 reviews
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Extremely Great Experience..
June 28, 2016

Extremely Great Experience.Saves waiting in line and wasting time. Thank you for this convenience!

Date of experience: June 28, 2016
James C.
0 reviews
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5 stars I got my tags..
June 28, 2016

5 stars I got my tags..

Date of experience: June 28, 2016