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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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wagner a.
0 reviews
0 helpful votes
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Great job
July 9, 2016

Great job

Date of experience: July 8, 2016
James J.
6 reviews
0 helpful votes
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Quick and easy!
July 9, 2016

Quick and easy!

Date of experience: July 8, 2016
Lori O.
0 reviews
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A little difficulty in entering birth date
July 9, 2016

A little difficulty in entering birth date.

Date of experience: July 8, 2016
ZOILA M.
0 reviews
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Great
July 8, 2016

Great

Date of experience: July 8, 2016
CYNTHIA B.
0 reviews
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Good, easy to navigate
July 8, 2016

Good, easy to navigate

Date of experience: July 8, 2016
Eileen C.
0 reviews
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I received my tags
July 8, 2016

I received my tags

Date of experience: July 8, 2016
Walter T.
0 reviews
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I like this method
July 8, 2016

I like this method. Just a little too expensive is all.

Date of experience: July 8, 2016
LORRAINE G.
0 reviews
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So far, so good
July 8, 2016

So far, so good. Excellent quick and easy web site.

Date of experience: July 8, 2016
Renee G.
0 reviews
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The process was easy, but the undisclosed fees mad the cost nearly double of what it would have cost to mail a check. Due to the fees I will never use Etags in the futue.

Date of experience: July 8, 2016
WILLETTE H.
0 reviews
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Easy and quick response
July 8, 2016

Easy and quick response

Date of experience: July 8, 2016
Karen J.
0 reviews
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Easy, quick, and I love it
July 8, 2016

Easy, quick, and I love it.

Date of experience: July 8, 2016
Wayne L.
0 reviews
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Goood job-easy to use
July 8, 2016

Goood job-easy to use

Date of experience: July 8, 2016
Kathleen S.
0 reviews
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Really quick and easy, I was going to do it by phone and the wait was 30 minutes...this was much better

Date of experience: July 8, 2016
william k.
0 reviews
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Thanks simple and easy!
July 8, 2016

Thanks simple and easy!

Date of experience: July 8, 2016
Ethan G.
0 reviews
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Quick and easy and no complications like the dmv website like not being able to pay for tags without system error.

Date of experience: July 8, 2016
Aschalew B.
0 reviews
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It is so freindly
July 8, 2016

It is so freindly.

Date of experience: July 8, 2016
Reyon C.
0 reviews
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Great experience easy access quick delivery
July 8, 2016

Great experience easy access quick delivery

Date of experience: July 8, 2016
Caroline P.
0 reviews
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Quick and easy
July 8, 2016

Quick and easy

Date of experience: July 8, 2016
Jorge C.
0 reviews
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It was so easy
July 8, 2016

It was so easy

Date of experience: July 8, 2016
Kayla K.
0 reviews
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I made this order which originally stated it would be $29 and change to renew my tags then turned to $75 which I didn't realize until ONE hour and 20 minutes(that's all) after I placed the order when looking at the confirmation, in which I called them immediately to refund my order, as that is over double of what you pay renewing at the courthouse and they told me it was too late for a refund but they would refund me $14.96 of it. So all in all, I paid double of what I could have simply paid at the courthouse, I will never use this again.

Date of experience: July 8, 2016