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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Courtney M.
0 reviews
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Thanks for the help
July 26, 2016

Thanks for the help. Quick and easy.

Date of experience: July 26, 2016
Charles G.
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Fast
July 26, 2016

Fast

Date of experience: July 26, 2016
Hein E.
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I AM A FIRST TIME USER AND LOOKING FORWARD TO SEE HOW THIS WORKS.

IT IS VERY CONVENIENT.

Date of experience: July 26, 2016
Donald B.
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I never received the order
July 26, 2016

I never received the order

Date of experience: July 26, 2016
Debra S.
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Great!
July 26, 2016

Great!

Date of experience: July 26, 2016
THOMAS F.
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I was very upset when I made the mistake of using e tags again this year. If I would have waited a few days until my invoice arrived in the mail, I would have saved $20!

Date of experience: July 26, 2016
Jay H.
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No lines, no hassle
July 26, 2016

No lines, no hassle

Date of experience: July 25, 2016
radames q.
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Easy expireace
July 26, 2016

Easy expireace

Date of experience: July 25, 2016
Ronald A.
2 reviews
0 helpful votes
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Way too expensive
July 25, 2016

Way too expensive. Outright robbery!

Date of experience: July 25, 2016
Sue G.
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Had to do this 4 times before it was accepted
July 25, 2016

Had to do this 4 times before it was accepted.

Date of experience: July 25, 2016
john R.
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Easy to read!
July 25, 2016

Easy to read!

Date of experience: July 25, 2016
MARTHA D.
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The first attempt to renew my auto tag was cancelled because eTags did not have the correct tag#. I called customer service and explained that last year the state of Florida issued me a new tag with a new tag#. The customer service representative was able to access the reissued tag# in 2015. It appears that when the state issues a new tag# the information is not updated at eTags.com. It is highly inconvenient and stressful for me to think there would be a fight to get the issue straightened out. Instead, the customer service representative was extremely helpful and efficient and had my new tag renewal reprocessed within minutes. The complaint I issue is not with eTags customer service, but rather that the state and eTags systems are not current with new tag#.

Date of experience: July 25, 2016
HENRY T.
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EASY TO USE
July 25, 2016

EASY TO USE.

Date of experience: July 25, 2016
Terri M.
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What a rip off, will never use again
July 25, 2016

What a rip off, will never use again

Date of experience: July 25, 2016
Marie C.
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Very good
July 25, 2016

Very good. Quick and easy.
Called customer service at 9:05 A.M. Cole answered immediately and
Was most gracious and courteous.

Date of experience: July 25, 2016
Robert L.
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Renewal process was fast and easy
July 25, 2016

Renewal process was fast and easy. It Came in the mail quickly. I highly recommend e-tags.

Date of experience: July 25, 2016
Elouise L.
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Satisfied with this experience It was very time saving and I didn't have to leave my hou.

Date of experience: July 25, 2016
CYNTHIA H.
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EXCELLENT
July 25, 2016

EXCELLENT. I DID IT ON SATURDAY. BY WEDNESDAY I HAD MY REGISTRATION. I WAS THRILLED. A BIT PRICEY, AND A GREAT EXPERIENCE.

Date of experience: July 25, 2016
KAROLYN H.
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Efficient and quick
July 25, 2016

Efficient and quick

Date of experience: July 25, 2016
Jacklyn m.
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Quick easy process
July 25, 2016

Quick easy process

Date of experience: July 25, 2016