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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Paul M.
4 reviews
0 helpful votes
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Your website is quite user friendly and extremely helpful.

Date of experience: August 3, 2016
LINDA C.
0 reviews
0 helpful votes
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Site was confusing for me but everything worked out okay.

Date of experience: August 3, 2016
Thomas S.
0 reviews
0 helpful votes
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Service fee is very steep and not attractive to use ever again.

Date of experience: August 3, 2016
Amy H.
0 reviews
0 helpful votes
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Very good
August 3, 2016

Very good

Date of experience: August 3, 2016
Euretta H.
0 reviews
0 helpful votes
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Once I got the tag renewal page it was simple Thank you Euretta Hoard

Date of experience: August 3, 2016
Mel T.
0 reviews
0 helpful votes
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I thought I was on the official site for polk county until my bank statement revealed I paid an additional $30 for a $45 tag. I'm on social security this hurts. What a rip off!

Date of experience: August 3, 2016
MARY B.
0 reviews
0 helpful votes
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Very easy to navigate through process
August 3, 2016

Very easy to navigate through process.

Date of experience: August 3, 2016
Marie M.
0 reviews
0 helpful votes
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Awesome service
August 3, 2016

Awesome service

Date of experience: August 2, 2016
Brian H.
0 reviews
0 helpful votes
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Easy
August 3, 2016

Easy

Date of experience: August 2, 2016
Terry H.
0 reviews
0 helpful votes
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Fast and efficient
August 2, 2016

Fast and efficient. Don't understand why I couldn't know the EXACT amount for a two year registration.

Date of experience: August 2, 2016
MICHELE L.
0 reviews
0 helpful votes
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Very easy process
August 2, 2016

Very easy process

Date of experience: August 2, 2016
Kelly B.
0 reviews
0 helpful votes
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Very easy to do with no lines
August 2, 2016

Very easy to do with no lines.

Date of experience: August 2, 2016
Frederick L.
0 reviews
0 helpful votes
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Excellent curiously system wouldn't take my info (which I double checked) last night

Date of experience: August 2, 2016
Darryl H.
0 reviews
0 helpful votes
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Made things smooth
August 2, 2016

Made things smooth

Date of experience: August 2, 2016
DANIELLE C.
0 reviews
0 helpful votes
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Saves a trip to DMV office...
August 2, 2016

Saves a trip to DMV office...nice

Date of experience: August 2, 2016
Khalid B.
0 reviews
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It's so easy and fast
August 2, 2016

It's so easy and fast

Date of experience: August 2, 2016
Joseph A.
1 review
0 helpful votes
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Great
August 2, 2016

Great

Date of experience: August 2, 2016
Danielle W.
0 reviews
0 helpful votes
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Your excessive fees were not disclosed
August 2, 2016

Your excessive fees were not disclosed

Date of experience: August 2, 2016
John A.
0 reviews
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29 dollars?
August 2, 2016

29 dollars? You suck.

Date of experience: August 2, 2016
James S.
0 reviews
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It was ok My car and sailboat registration were completed ok. My inflatable boat renewal was unable to process, even though the registration expires this month.

Date of experience: August 2, 2016