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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Very easy to use, however beware the hidden costs. There is a 20 dollar fee that was never mentioned on the website until checkout.
ONLINE IS ALWAYS THE BEST WAY TO AVOID LINES...THANKS FOR USING TECHNOLOGY TO SERVICE US. UNFORTUNATELY, ONE OF THE CSR THAT I SPOKE TO WAS DISMISSIVE IN THE SENSE THAT ALL HE TOLD ME WAS POLICY AND DIDN'T ATTEMPT TO HELP ME BEYOND "IT TAKES 3-5 DAYS"...WHEN I CALLED BACK ON 8/23/16 I SPOKE TO A CSR THAT WAS 1000% MORE HELPFUL THAN THE GUY I'D PREVIOUSLY DESCRIBED. HE CONFIRMED THAT MY TAG & DECAL WENT OUT LAST WEEK AND PERSONALLY EMAILED ME A COPY OF THE REGISTRATION/DECAL; I WOULD SAY HIS SERVICE WAS REDEEMING.
FAST AND EASY!
Easy breezy
Very fast, and easy to use. However I didn't realize there would be a $20 charge until after I had already ordered it.
Very easy to use...but super expensive
Amazing! Quick and painless! And very inexpensive :)
Quick and easier than I expected, now i'm just hoping it makes it to my apartment mailbox.
Awsome fast
Much better that last time. Thanks
Fees are too high.
Great convenience and very easy to use.
This notification does not deplict my purchase... eTags could have been anything else. A little more detail will remove doubt. I almost denied receiving my product for lack of information provided by you
Thank you for making this easy. We never got a renewal notice so when I saw the month had past and of course DMV is closed this made it easy for me. I am not happy with the $29.00 fee.
IT WAS AN EASY PROCESS
Great business very efficient and effective
Fast and easy
Thank you so much
Just moved and need the registration asap, thank you. I tried getting my change of address on line through the DMV office and never got it. Thank you for your attention to my needs.
USER FRIENDY SITE - THANK YOU!
P.S. PERHAPS HAVING MORE DETAILED DISCLOSURE OF BOTTOM-LINE PRICE AT TIME OF ORDER WOULD BE HELPFUL.
Was surprised at the hefty service charge of almost $20 for a scooter tag
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

