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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
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Alisha P.
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Very easy to use, however beware the hidden costs. There is a 20 dollar fee that was never mentioned on the website until checkout.

Date of experience: August 24, 2016
ILYAS J.
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ONLINE IS ALWAYS THE BEST WAY TO AVOID LINES...
August 24, 2016

ONLINE IS ALWAYS THE BEST WAY TO AVOID LINES...THANKS FOR USING TECHNOLOGY TO SERVICE US. UNFORTUNATELY, ONE OF THE CSR THAT I SPOKE TO WAS DISMISSIVE IN THE SENSE THAT ALL HE TOLD ME WAS POLICY AND DIDN'T ATTEMPT TO HELP ME BEYOND "IT TAKES 3-5 DAYS"...WHEN I CALLED BACK ON 8/23/16 I SPOKE TO A CSR THAT WAS 1000% MORE HELPFUL THAN THE GUY I'D PREVIOUSLY DESCRIBED. HE CONFIRMED THAT MY TAG & DECAL WENT OUT LAST WEEK AND PERSONALLY EMAILED ME A COPY OF THE REGISTRATION/DECAL; I WOULD SAY HIS SERVICE WAS REDEEMING.

Date of experience: August 24, 2016
JACK C.
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FAST AND EASY!
August 24, 2016

FAST AND EASY!

Date of experience: August 24, 2016
Pedmarlin O.
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Easy breezy
August 24, 2016

Easy breezy

Date of experience: August 24, 2016
Daniel C.
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Very fast, and easy to use
August 24, 2016

Very fast, and easy to use. However I didn't realize there would be a $20 charge until after I had already ordered it.

Date of experience: August 24, 2016
Ariel B.
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Very easy to use...
August 24, 2016

Very easy to use...but super expensive

Date of experience: August 24, 2016
Michelle S.
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Amazing!
August 24, 2016

Amazing! Quick and painless! And very inexpensive :)

Date of experience: August 24, 2016
Christopher C.
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Quick and easier than I expected, now i'm just hoping it makes it to my apartment mailbox.

Date of experience: August 24, 2016
Randy P.
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Awsome fast
August 24, 2016

Awsome fast

Date of experience: August 24, 2016
NANCY H.
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Much better that last time
August 24, 2016

Much better that last time. Thanks

Date of experience: August 24, 2016
jacqueline c.
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Fees are too high
August 24, 2016

Fees are too high.

Date of experience: August 24, 2016
Lynn S.
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Great convenience and very easy to use
August 24, 2016

Great convenience and very easy to use.

Date of experience: August 24, 2016
diana b.
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This notification does not deplict my purchase... eTags could have been anything else. A little more detail will remove doubt. I almost denied receiving my product for lack of information provided by you

Date of experience: August 24, 2016
Helen S.
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Thank you for making this easy
August 24, 2016

Thank you for making this easy. We never got a renewal notice so when I saw the month had past and of course DMV is closed this made it easy for me. I am not happy with the $29.00 fee.

Date of experience: August 23, 2016
NANCY K.
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IT WAS AN EASY PROCESS
August 24, 2016

IT WAS AN EASY PROCESS

Date of experience: August 23, 2016
Mason L.
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Great business very efficient and effective
August 23, 2016

Great business very efficient and effective

Date of experience: August 23, 2016
Richard G.
4 reviews
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Fast and easy
August 23, 2016

Fast and easy
Thank you so much

Date of experience: August 23, 2016
BARBARA C.
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Just moved and need the registration asap, thank you. I tried getting my change of address on line through the DMV office and never got it. Thank you for your attention to my needs.

Date of experience: August 23, 2016
GLORIA H.
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USER FRIENDY SITE
August 23, 2016

USER FRIENDY SITE - THANK YOU!

P.S. PERHAPS HAVING MORE DETAILED DISCLOSURE OF BOTTOM-LINE PRICE AT TIME OF ORDER WOULD BE HELPFUL.

Date of experience: August 23, 2016
James W.
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Was surprised at the hefty service charge of almost $20 for a scooter tag

Date of experience: August 23, 2016