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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Gilbert A.
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Easy
August 27, 2016

Easy - Thanks

Date of experience: August 27, 2016
Lorraine C.
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Much easier than having to mail in
August 27, 2016

Much easier than having to mail in.

Date of experience: August 27, 2016
laurence h.
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The $39 in fee were a surprise
August 27, 2016

The $39 in fee were a surprise

Date of experience: August 27, 2016
CARMEN N.
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Too expensive
August 27, 2016

Too expensive. Not aware of bottom line cost until transaction was completed. Could have just used a $0.49 stamp and received the tag that way

Date of experience: August 27, 2016
MELISSA C.
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The feedback request after initiall placing the order was a hassle. But the tags came super fast. Thanks!

Date of experience: August 27, 2016
Amy L.
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Thank you it was very easy that's a good thing I'm not good on computers but I did this because you made it very easy thank you keep up the good work..

Date of experience: August 27, 2016
tina g.
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Great
August 27, 2016

Great

Date of experience: August 27, 2016
EMMA H.
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My experience was great
August 27, 2016

My experience was great. It was so quick and easy to navigate and purchase what I needed.

Date of experience: August 27, 2016
MICHELLE R.
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Best way to renew your license plate
August 27, 2016

Best way to renew your license plate. Very quick & easy! Great!

Date of experience: August 27, 2016
DONALD W.
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WENT VERY WELL
August 27, 2016

WENT VERY WELL

Date of experience: August 27, 2016
Steven V.
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The fee was higher by 17%
August 27, 2016

The fee was higher by 17%

Date of experience: August 27, 2016
Philip P.
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Went as it should go
August 27, 2016

Went as it should go.

Date of experience: August 27, 2016
Clint H.
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Quick and easy...
August 27, 2016

Quick and easy... just like your mom.

Date of experience: August 27, 2016
Thomas G.
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Nice...
August 27, 2016

Nice... but expensive

Date of experience: August 27, 2016
Kenneth G.
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Very good so quick
August 27, 2016

Very good so quick

Date of experience: August 27, 2016
Francisco M.
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EASY, SIMPLE AND USE FAST
August 27, 2016

EASY, SIMPLE AND USE FAST

Date of experience: August 27, 2016
John E.
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So nice to be able to take care of business without driving to the far reaches of Marion County.

Date of experience: August 26, 2016
Kimiko R.
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It's easy and convenience
August 27, 2016

It's easy and convenience.

Date of experience: August 26, 2016
Cynthia S.
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It went through before I had a chance to complete my signature. Everything else was quite smooth.

Your site is not clear that it has no affiliation with the gov't site and the $19.95 fee is exorbitant.

Date of experience: August 26, 2016
Marjorie F.
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Website very easy to use and follow
August 26, 2016

Website very easy to use and follow. Thanks for the convenience

Date of experience: August 26, 2016