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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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HELEN W.
0 reviews
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Very easy site to follow
August 31, 2016

Very easy site to follow. Quick and precise. Pleased with how quickly registration and sticker were received

Date of experience: August 31, 2016
FRANKLIN M.
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Thanks, 1st time, we shall see if i get my tags fast

Date of experience: August 31, 2016
richard d.
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Quick and easy
August 31, 2016

Quick and easy

Date of experience: August 31, 2016
Anonymous F.
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It was super quick & easy
August 31, 2016

---it was super quick & easy -- however, I was not aware that it was a concierge service until given the receipt --- did not care for that -- or the addt'l related charges.

Date of experience: August 31, 2016
Susan A.
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Great!
August 31, 2016

Great! Super service.

Date of experience: August 31, 2016
Danielle R.
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Easy to use
August 31, 2016

Easy to use

Date of experience: August 31, 2016
Loretta N.
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This website was so easy thank you
August 31, 2016

This website was so easy thank you

Date of experience: August 31, 2016
larry h.
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Update here is very good
August 31, 2016

Update here is very good

Date of experience: August 31, 2016
MARYANNA T.
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Quick and easy
August 31, 2016

Quick and easy

Date of experience: August 31, 2016
Melissa M.
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I was at first skeptical about the service, but once I received my registration and sticker I was relieved to see that everything was fine. Now I can relax and not stand in a long line that seems to last forever.

Date of experience: August 30, 2016
SHARO B.
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It was very easy and not difficulty to place my order

Date of experience: August 30, 2016
JOSEPHINE B.
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FAST
August 31, 2016

FAST

Date of experience: August 30, 2016
Jack B.
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Great!
August 31, 2016

Great! Took less than 5 minutes.

Date of experience: August 30, 2016
Ronda C.
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It was easy
August 30, 2016

It was easy. Knowing the price would have been nice instead of TBD.

Date of experience: August 30, 2016
Stephen M.
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Doesn't tell you that your card zip code is wrong

Date of experience: August 30, 2016
Henry D.
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Quickly and easy
August 30, 2016

Quickly and easy. Thank you. I will continue using your service.

Date of experience: August 30, 2016
CHRISTOPHER S.
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It's been fast and easy
August 30, 2016

It's been fast and easy.

Date of experience: August 30, 2016
Christopher V.
1 review
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All good
August 30, 2016

All good. Quick and easy

Date of experience: August 30, 2016
Breanna M.
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Easy process
August 30, 2016

Easy process
The total at checkout was one price and the actual prices was more than originally quoted. The site should be more clear about the final price. Overall easy process.

Date of experience: August 30, 2016
Tfilstt P.
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It is very difficult to understand during the process the added fees which almost doubled the cost of my tag. This is a rip off to the citizens of Florida. Don't use it. My $46 tag cost $82 in the end. I'll drive to the dmv next year before I do this again. The state should investigate this company!

Date of experience: August 30, 2016