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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
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shipping
129
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213,408 reviews

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Laura T.
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So far very effiecient
September 6, 2016

So far very effiecient.

Date of experience: September 6, 2016
Oriana M.
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Very nice
September 6, 2016

Very nice

Date of experience: September 5, 2016
MICHELLE G.
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Quick,Simple,Fast
September 6, 2016

Quick,Simple,Fast. Spent more money on my tag. Next year I will just go in & pay.

Date of experience: September 5, 2016
Evanilton R.
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Very easy and efficient process...
September 6, 2016

Very easy and efficient process...love it!

Date of experience: September 5, 2016
ernesto g.
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Wow, it was easy!
September 6, 2016

Wow, it was easy!

Date of experience: September 5, 2016
Debra F.
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Very good
September 5, 2016

Very good

Date of experience: September 5, 2016
RUBEN N.
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Excellenet
September 5, 2016

Excellenet

Date of experience: September 5, 2016
CECIL T.
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Used this service last year and was very pleased with convenience.

Date of experience: September 5, 2016
Mark C.
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Very easy quick thanks
September 5, 2016

Very easy quick thanks

Date of experience: September 5, 2016
Steven D.
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Easy as 123 and 456 but it's done yay
September 5, 2016

Easy as 123 and 456 but it's done yay

Date of experience: September 5, 2016
Susan D.
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I feel overcharged
September 5, 2016

I feel overcharged. I was fooled into thinking I was on the real DMV website.

Date of experience: September 5, 2016
IRENE C.
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It was very quick and easy!
September 5, 2016

It was very quick and easy! But the final cost was very expensive! Not at all what I expected!

Date of experience: September 5, 2016
alwyn g.
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This service was fast and and simple
September 5, 2016

This service was fast and and simple. I'm grateful...thank you.

Date of experience: September 5, 2016
Helia B.
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It's easy to use
September 5, 2016

It's easy to use

Date of experience: September 5, 2016
Tommy H.
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Fast!
September 5, 2016

Fast! Love it! But my email certificate pdf was not part of my attachment. It just was not there

Date of experience: September 5, 2016
Scotty F.
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It was good
September 5, 2016

It was good.

Date of experience: September 5, 2016
Rosemary S.
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So far, so good
September 5, 2016

So far, so good. I was scheduled to leave town just three days after I received my renewal notice and paid extra for fast delivery which did not work out. In the past I always received my renewal about a month before my birthday. It was late this year.

Date of experience: September 4, 2016
Jeremy P.
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That was easy!
September 5, 2016

That was easy!

Date of experience: September 4, 2016
Ghulam S.
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Great convenience, but too costly
September 5, 2016

Great convenience, but too costly. Bring down your service fee please.

Date of experience: September 4, 2016
Humberto A.
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Excellent interface, very friendly
September 5, 2016

Excellent interface, very friendly. And the vehicle registration came very fast. Recommended.

Date of experience: September 4, 2016