Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

George N.
0 reviews
0 helpful votes
Follow George N.
Unfollow George N.
Share Review
Report Review

Easy and efficient, but you need to be upfront about your fees. Would not use your service again.

Date of experience: September 13, 2016
Tim F.
0 reviews
0 helpful votes
Follow Tim F.
Unfollow Tim F.
Share Review
Report Review

There's a reason they don't give you a price charge over 20 dollars, never use them they suck. Go to dmv.

Date of experience: September 13, 2016
kermit j.
0 reviews
0 helpful votes
Follow kermit j.
Unfollow kermit j.
Share Review
Report Review

Awesome show of Professionalism, you guys and gals are the best!

Date of experience: September 12, 2016
Lawrence M.
0 reviews
0 helpful votes
Follow Lawrence M.
Unfollow Lawrence M.
Share Review
Report Review

It wasn't really clear that you charged a 20.00 dollar service fee. Not cool. The total you guys showed me didn't even include that.

Date of experience: September 12, 2016
ELISEO B.
0 reviews
0 helpful votes
Follow ELISEO B.
Unfollow ELISEO B.
Share Review
Report Review

Fast
September 12, 2016

Fast

Date of experience: September 12, 2016
Anthony C.
2 reviews
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Share Review
Report Review

Great web site!
September 12, 2016

Great web site! Very easy to navigate and use. ETags came within two days.

Date of experience: September 12, 2016
J D.
0 reviews
0 helpful votes
Follow J D.
Unfollow J D.
Share Review
Report Review

Credit card section is difficult because if you have 2 residences choosing the right one for the card is difficult.

A lot of unanticipated costs. New time will go to the DMV office.

Date of experience: September 12, 2016
JAMES E.
0 reviews
0 helpful votes
Follow JAMES E.
Unfollow JAMES E.
Share Review
Report Review

So easy...
September 12, 2016

So easy...love it

Date of experience: September 12, 2016
Crystal G.
0 reviews
0 helpful votes
Follow Crystal G.
Unfollow Crystal G.
Share Review
Report Review

The process was quick & efficient!
September 12, 2016

The process was quick & efficient! Love being able to pay online instead of mailing something in!

Date of experience: September 12, 2016
SHOSHANNAH F.
0 reviews
0 helpful votes
Follow SHOSHANNAH F.
Unfollow SHOSHANNAH F.
Share Review
Report Review

Fine
September 12, 2016

Fine

Date of experience: September 12, 2016
Whitney W.
0 reviews
0 helpful votes
Follow Whitney W.
Unfollow Whitney W.
Share Review
Report Review

I wasn't sure if registering online would be quick or confusing- but it's been a great experience!

Date of experience: September 12, 2016
Naomi F.
0 reviews
0 helpful votes
Follow Naomi F.
Unfollow Naomi F.
Share Review
Report Review

Good
September 12, 2016

Good

Date of experience: September 12, 2016
Pamela M.
3 reviews
0 helpful votes
Follow Pamela M.
Unfollow Pamela M.
Share Review
Report Review

Did not get to finish signing name
September 12, 2016

Did not get to finish signing name

Date of experience: September 12, 2016
Kevin C.
0 reviews
0 helpful votes
Follow Kevin C.
Unfollow Kevin C.
Share Review
Report Review

Quick and easy
September 12, 2016

Quick and easy

Date of experience: September 11, 2016
Luis W.
0 reviews
0 helpful votes
Follow Luis W.
Unfollow Luis W.
Share Review
Report Review

It was super easy to do
September 12, 2016

It was super easy to do. Highly recommended. Will use again for sure.

Date of experience: September 11, 2016
Blanca G.
0 reviews
0 helpful votes
Follow Blanca G.
Unfollow Blanca G.
Share Review
Report Review

Very good service it is convinent for the customers
September 12, 2016

Very good service it is convinent for the customers

Date of experience: September 11, 2016
Mia A.
0 reviews
0 helpful votes
Follow Mia A.
Unfollow Mia A.
Share Review
Report Review

Fast & easy...
September 12, 2016

Fast & easy...didn't even have to leave my house...Thank you

Date of experience: September 11, 2016
DONALD F.
0 reviews
0 helpful votes
Follow DONALD F.
Unfollow DONALD F.
Share Review
Report Review

EXPENSIVE CHARGES
September 11, 2016

EXPENSIVE CHARGES

Date of experience: September 11, 2016
Jimara K.
0 reviews
0 helpful votes
Follow Jimara K.
Unfollow Jimara K.
Share Review
Report Review

Awesome
September 11, 2016

Awesome

Date of experience: September 11, 2016
Claudie A.
0 reviews
0 helpful votes
Follow Claudie A.
Unfollow Claudie A.
Share Review
Report Review

Very simple and very easy to renew
September 11, 2016

Very simple and very easy to renew

Date of experience: September 11, 2016