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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Sandi K.
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EASY TO DO!
September 17, 2016

EASY TO DO! But was unaware of $19.95 extra fee thought is was $6.95

Date of experience: September 17, 2016
Ronald M.
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Very easy
September 17, 2016

Very easy

Date of experience: September 17, 2016
john s.
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Nice and easey
September 17, 2016

Nice and easey

Date of experience: September 17, 2016
DONALD R.
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GREAT WAY TO DO BUSINESS..
September 17, 2016

GREAT WAY TO DO BUSINESS.I HATE TO FIGHT TRAFFIC AND STANDING IN LINE.THANK YOU!

Date of experience: September 17, 2016
Kimberly D.
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Shopping cart showed $29
September 17, 2016

Shopping cart showed $29. I expected taxes but completed transaction was $65. Of course I should've read the fine print, I never imagined $20. Convenience fee. System needs to not be so deceiving. Never Again.

Date of experience: September 17, 2016
mary z.
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Fast and convenient
September 17, 2016

Fast and convenient

Date of experience: September 17, 2016
Richard D.
2 reviews
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Service charge is too high, wouldn't do it again and waste $20 just to avoid the line.

Date of experience: September 16, 2016
Louis C.
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Very easy, Thanks
September 17, 2016

Very easy, Thanks

Date of experience: September 16, 2016
Sheryl A.
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Great way to pay this!
September 17, 2016

Great way to pay this! Thanks

Date of experience: September 16, 2016
joshua c.
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Nice
September 17, 2016

Nice

Date of experience: September 16, 2016
SUZETTE A.
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FAST ANS EASY THANKS
September 17, 2016

FAST ANS EASY THANKS

Date of experience: September 16, 2016
Gloria C.
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I thought the fees were a bit much
September 16, 2016

I thought the fees were a bit much.

Date of experience: September 16, 2016
William W.
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Very easy but would be great to know the exact total when finished. Turned out to be way more costly than anticipated. Not sure if the cost is worth the convenience.

Date of experience: September 16, 2016
birgitta k.
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I called up Diane nelson and she told me that the total bill should only be $ 38.50. You charged me
$ 67.90. I had no idea that I got on a scam web site like yours. I will tell all my friends of my bad
Experience and caution them not to use e-Tags ever! You should be ashamed of yourselves! Taking
Advantage of an 80 year old lady.

Date of experience: September 16, 2016
Maria S.
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Easy & quick
September 16, 2016

Easy & quick

Date of experience: September 16, 2016
Tracy R.
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Fast and easy to use
September 16, 2016

Fast and easy to use. Extremely happy.

Date of experience: September 16, 2016
Nancy C.
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Great!
September 16, 2016

Great! Really quick and easy I am pleasantly surprised

Date of experience: September 16, 2016
BILL D.
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Good
September 16, 2016

Good
Extra fees is not good

Date of experience: September 16, 2016
John m.
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Excellent
September 16, 2016

Excellent

Date of experience: September 16, 2016
sandra r.
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Easy!
September 16, 2016

Easy!

Date of experience: September 16, 2016