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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Eugene J.
0 reviews
0 helpful votes
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Preferred way of renewing tags instead of standing in long lines and having to take a day off from work to do so. Quick & efficient!

Date of experience: September 19, 2016
Manuela E.
0 reviews
0 helpful votes
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I didn't realize u charge so much till 2late
September 20, 2016

I didn't realize u charge so much till 2late.

Date of experience: September 19, 2016
Helen D.
0 reviews
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It did not show the total fees due
September 20, 2016

It did not show the total fees due.

Date of experience: September 19, 2016
ROMYLL G.
0 reviews
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Convenience is great
September 19, 2016

Convenience is great

Date of experience: September 19, 2016
Dawn L.
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Fast,easy and no lines
September 19, 2016

Fast,easy and no lines

Date of experience: September 19, 2016
james a.
0 reviews
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Very clear and easy to follow directions
September 19, 2016

Very clear and easy to follow directions

Date of experience: September 19, 2016
JAIME F.
0 reviews
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Love the easy process
September 19, 2016

Love the easy process.

Date of experience: September 19, 2016
KAREN K.
0 reviews
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Very easy but expensive
September 19, 2016

Very easy but expensive

Date of experience: September 19, 2016
SUSAN D.
0 reviews
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This is very easy for renewal
September 19, 2016

This is very easy for renewal

Date of experience: September 19, 2016
Deborah N.
0 reviews
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I really like using the on line system for renewals
September 19, 2016

I really like using the on line system for renewals.

Date of experience: September 19, 2016
Billy M.
4 reviews
0 helpful votes
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Deceiving and overpriced
September 19, 2016

Deceiving and overpriced.

Date of experience: September 18, 2016
Miriam E.
0 reviews
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I was excellent
September 19, 2016

I was excellent. Sipple an easy

Date of experience: September 18, 2016
ROBERT M.
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YOU SAID MY ADDRESS WAS INCORRECT
September 19, 2016

YOU SAID MY ADDRESS WAS INCORRECT -- I HAVE LIVED HERE 8 MONTHS AND RECEIVE MY MAIL FROM THE USPS AND PACKAGES FROM UPS!

WITH ALL YOUR FEES YOU CHARGED DOUBLE FOR MY TAGS. 42 CENTS TO MAIL AND YOU CHARGE $3 FOR SHIPPING -- 19.95 FEE PLUS A CONVENIENCE FEE PLUS A CHARGE CARD FEE.
NEVER AGAIN - AS FAR AS I AM CONCERNED YOU ARE CROOKS. A CHARGE YES -- RAPING PEOPLE NO.

Date of experience: September 18, 2016
Susan J.
3 reviews
0 helpful votes
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Easy
September 18, 2016

Easy

Date of experience: September 18, 2016
William F.
0 reviews
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The Format you use is Fantastic, Thanks
September 18, 2016

The Format you use is Fantastic, Thanks

Date of experience: September 18, 2016
AGUSTIN Y.
0 reviews
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THE WEB SITE IS USE FRIENDLY
September 18, 2016

THE WEB SITE IS USE FRIENDLY

Date of experience: September 18, 2016
DORETHEA S.
0 reviews
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Easy.Information easy to follow
September 18, 2016

Easy.Information easy to follow.

Date of experience: September 18, 2016
Eva K.
0 reviews
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Easy processing
September 18, 2016

Easy processing.

Date of experience: September 18, 2016
MATTHEW F.
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Quick and easy
September 18, 2016

Quick and easy. All my information was saved from previous year. Painless renewal.

Date of experience: September 18, 2016
Eva V.
0 reviews
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Very misleading
September 18, 2016

Very misleading. I tried to contact etags numerous times to cancel my order. I would NEVER use this service again, and warning others against using it. The fees were not explained on purchase. I could have had my car registered at the office for two years and it still would have been cheaper. Thieves.

Date of experience: September 18, 2016