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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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146
shipping
129
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213,408 reviews

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Christian R.
1 review
0 helpful votes
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Easy
September 30, 2020

Easy

Date of experience: September 29, 2020
Thomas D.
1 review
0 helpful votes
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Charging $30 to renew online is absurd
September 30, 2020

Charging $30 to renew online is absurd

Date of experience: September 29, 2020
Karen B.
1 review
0 helpful votes
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I love this easy, convenient way of registering my vehicle. It is fast and simple and convenient. Thank You!

Date of experience: September 29, 2020
Mary k.
1 review
0 helpful votes
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So easy and efficient
September 30, 2020

So easy and efficient

Date of experience: September 29, 2020
Garry B.
1 review
0 helpful votes
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Little clunky
September 30, 2020

Little clunky

Date of experience: September 29, 2020
Robert K.
1 review
0 helpful votes
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$20 service charge is very steep
September 30, 2020

$20 service charge is very steep. And I excellent service.

Date of experience: September 29, 2020
Rayza C.
1 review
0 helpful votes
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...
September 30, 2020

Date of experience: September 29, 2020
Alycia T.
1 review
0 helpful votes
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It's so easy and saves so much hassle
September 30, 2020

It's so easy and saves so much hassle

Date of experience: September 29, 2020
Kipley P.
1 review
0 helpful votes
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Firstly, YOU mailed the tags to the wrong address which I moved from last January! Had to pay a penalty for (3) vehicles. I hope to get a refund for the penalties which was not my fault. Sold the 2016 Mercedes RV on 9/22/20. The COVID-19 has affected everything in this process. Hopefully, we can get this worked out ASAP!
Your's truly,
KIPLEY G. PARROTT

Date of experience: September 29, 2020
MARIA E.
1 review
0 helpful votes
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Buen servicio, rápido y facil
September 30, 2020

Buen servicio, rápido y facil

Date of experience: September 29, 2020
George T.
1 review
0 helpful votes
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We will see after we get the titlesome software issue day 1, After that went well

Date of experience: September 29, 2020
Hasan A.
1 review
0 helpful votes
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I appreciate the fact we can renew important documents like this on-line especially with COVID-19. That is a great privilege.
Thank you

Date of experience: September 29, 2020
BLANCA L.
1 review
0 helpful votes
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Very good
September 29, 2020

Very good

Date of experience: September 29, 2020
Cathie M.
1 review
0 helpful votes
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Great!
September 29, 2020

Great! Quick service

Date of experience: September 29, 2020
Thomas M.
1 review
0 helpful votes
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This new system is very user friendly
September 29, 2020

This new system is very user friendly. It only took me 1 minute to complete my registration.

Date of experience: September 29, 2020
Mary j.
1 review
0 helpful votes
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It was ease
September 29, 2020

It was ease. Just do what the directions tells you to do.

Date of experience: September 29, 2020
linda s.
1 review
0 helpful votes
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Very fast and great thank you
September 29, 2020

Very fast and great thank you

Date of experience: September 29, 2020
joseph q.
1 review
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Quick and easy, as usual
September 29, 2020

Quick and easy, as usual

Date of experience: September 29, 2020
GUSTAVO A.
1 review
0 helpful votes
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Thank you for allow us to do it online!
September 29, 2020

Thank you for allow us to do it online! Worth every pennie!

Date of experience: September 29, 2020
Ninfa S.
1 review
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Thank you, quick and painless
September 29, 2020

Thank you, quick and painless
Very good service

Date of experience: September 29, 2020