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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Donald R.
4 reviews
0 helpful votes
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You are not giving me an exact total as to what will be charged on my credit card. The amount charged for this convenience is quite high. I believed I was paying the tax collector and was sent directly to your site.

Date of experience: October 20, 2016
Mary A.
0 reviews
0 helpful votes
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This was so much easier than going to Motor Vehicles

Date of experience: October 20, 2016
georgina r.
0 reviews
0 helpful votes
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At li
October 21, 2016

At li
St point everything is fine, depends on how long it takes to get tags.

Date of experience: October 20, 2016
dianne t.
0 reviews
0 helpful votes
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This was heavenly compared to going to dmv thank you

Date of experience: October 20, 2016
Carolyn P.
0 reviews
0 helpful votes
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Nice and easy
October 20, 2016

Nice and easy. Fees too high.

Date of experience: October 20, 2016
Elizabeth H.
0 reviews
0 helpful votes
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I was able to do it in a few mins however I was very disappointed in the extra charges that were imp[osed.
Next time I will come to the registry myself. The service however was very fast and yes it was convenient.

Date of experience: October 20, 2016
albert f.
0 reviews
0 helpful votes
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Very good
October 20, 2016

Very good

Date of experience: October 20, 2016
Miriam S.
0 reviews
0 helpful votes
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Good!
October 20, 2016

Good! I didn't have to talk to the lady at the office...Sorry, she wasn't nice, she is Not nice!
But I like Ur services! Tanks again.

Date of experience: October 20, 2016
Beverley P.
0 reviews
0 helpful votes
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Reliable and convenient
October 20, 2016

Reliable and convenient.

Date of experience: October 20, 2016
Barry W.
0 reviews
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It would be nice if you would give senior citizens, on Social Security, a break on the prices. With the big.03% that our elite politicians are giving us for a raise in 2017, it does not allow much for necessities. They say it is because the gas prices are so low. I guess they don't eat even though they are constantly spending money on pork for their pet projects. It is so sad the way America is heading.

Date of experience: October 20, 2016
Emily K.
0 reviews
0 helpful votes
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Quick and easy
October 20, 2016

Quick and easy

Date of experience: October 20, 2016
Haydn L.
0 reviews
0 helpful votes
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Very fast and convenient
October 20, 2016

Very fast and convenient

Date of experience: October 20, 2016
STEPHEN M.
0 reviews
0 helpful votes
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Great!
October 20, 2016

Great!

Date of experience: October 20, 2016
RALPH F.
0 reviews
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FAST AND PROFESSIONAL
October 20, 2016

FAST AND PROFESSIONAL

Date of experience: October 20, 2016
Russ G.
0 reviews
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Thank you for everything
October 20, 2016

Thank you for everything.

Date of experience: October 20, 2016
Sylvia H.
0 reviews
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Very easy, thank you
October 20, 2016

Very easy, thank you

Date of experience: October 20, 2016
Michael R.
0 reviews
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Clear and easy to use
October 20, 2016

Clear and easy to use.

Date of experience: October 20, 2016
bill D.
0 reviews
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Expensive but quick
October 20, 2016

Expensive but quick

Date of experience: October 20, 2016
Lydia D.
0 reviews
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Good
October 20, 2016

Good

Date of experience: October 20, 2016
James L.
1 review
0 helpful votes
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This was quick and very simple
October 20, 2016

This was quick and very simple

Date of experience: October 20, 2016