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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Diomedes G.
1 review
0 helpful votes
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Am very happy with this service it is very simple and easy

Date of experience: October 1, 2020
Florida
2 reviews
0 helpful votes
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Linda Vickery
October 2, 2020

Yes, I have been quarantined for months & was not able to go to County to register my vehicle. Thank you

Date of experience: October 1, 2020
District of Columbia
2 reviews
0 helpful votes
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Let's see
October 2, 2020

So let's see take off work go stand in line waiting for number to be called or stay home go your computer and go to the mailbox

Date of experience: October 1, 2020
ETAGS S. — eTags Rep
over a year old

We love this review Vincent! Thank you for your business.

david c.
1 review
0 helpful votes
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Jhgdcgckhgvlj
October 1, 2020

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Date of experience: October 1, 2020
DAVID C.
1 review
0 helpful votes
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THANDS FOR HAVING THIS AS AN OPTION
October 1, 2020

THANDS FOR HAVING THIS AS AN OPTION

Date of experience: October 1, 2020
Rick C.
1 review
0 helpful votes
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Very easy to use
October 1, 2020

Very easy to use

Date of experience: October 1, 2020
Evette F.
1 review
0 helpful votes
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So easy, I wish I had remembered this sooner before it got so high.

Date of experience: September 30, 2020
Kuo C.
1 review
0 helpful votes
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I am very angry that I was charged for someone else's car license plate. How in the heck did you people charge me for someone else's information.

Date of experience: September 30, 2020
Janice E.
1 review
0 helpful votes
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Excellent
October 1, 2020

Excellent - fast and efficient!

Date of experience: September 30, 2020
GUILLERMO M.
1 review
0 helpful votes
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Very easy and practical at this times,save me a lots of time >>Thanks

Date of experience: September 30, 2020
YOUSSEF A.
1 review
0 helpful votes
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Good
October 1, 2020

Good

Date of experience: September 30, 2020
Tia C.
1 review
0 helpful votes
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It's very easy and very simple to do and it's fast

Date of experience: September 30, 2020
Samira S.
1 review
0 helpful votes
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Charging the customer 19.95 as a etag fee and then telling him/her that due to covid, only the temporary copy of registration/tags will be mailed to him/her are confusing and frustrating.

Date of experience: September 30, 2020
mitch h.
1 review
0 helpful votes
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I was taken advantage of
September 30, 2020

I was taken advantage of. I trusted this sight and they charged me$56.90 and my Registration was not up to be renewed yet! I contacted DMV and they said they couldn't renew registration before 76 days early. And I am 5 months till I'm due to renew! It looks like they took my money for a registration I paid for. And I have tried to contact them 5 times and no one has responded or reached out. I hate to be robbed

Date of experience: September 30, 2020
Arlene F.
1 review
0 helpful votes
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This was quick and easy as long as you have your insurance info. And tag info. Ready!

Date of experience: September 30, 2020
Michele M.
1 review
0 helpful votes
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Easy to use user interface-thx!
September 30, 2020

Easy to use user interface-thx! Prompt delivery too. Only confusing and frustrating issue: $29 fee to renew online. A very expensive fee for the method that saves paper; alleviates need to go to DMV in person; and is far more efficient than snail mail. Very disappointing that fee is so expensive...

Date of experience: September 30, 2020
Zoila V.
1 review
0 helpful votes
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Exellente
September 30, 2020

Exellente

Date of experience: September 30, 2020
Susan G.
1 review
0 helpful votes
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Procedure for requesting renewal of my registration was easy so I will give it 5 stars. Now, to see if my request will be expedited will make me a happy customer.

Date of experience: September 30, 2020
Alvie P.
1 review
0 helpful votes
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So much easier than having to wait in line for most of the day.

Date of experience: September 30, 2020
Louisiana
2 reviews
0 helpful votes
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Registration Renewal
September 30, 2020

The process was easy and I received my tags quickly. I am not too happy, however, of being forced to give a review. My goal is was to get this done quickly and painlessly.

Date of experience: September 30, 2020