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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Robert L.
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Just paid and still don't know how much I just agreed to. Needs to be more clear before confirming.

Date of experience: November 9, 2016
Janet S.
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IThe charge for using etags is way to expensive and I will not use it again.

Date of experience: November 9, 2016
LOUIS T.
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Easy steps to register and save time from my day in standing in line all day

Date of experience: November 9, 2016
Ronald M.
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I did not receive the tabs at the address that I asked them to be sent to

Date of experience: November 9, 2016
Janice G.
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Helpful application able to get all information needed..

Date of experience: November 9, 2016
carole m.
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Very quick and easy
November 9, 2016

Very quick and easy.

Date of experience: November 8, 2016
lizabeth w.
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Quick and easy
November 9, 2016

Quick and easy

Date of experience: November 8, 2016
Peter F.
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I made a mistake clicking on the site but when reading the estimated cost, seemed so close to tags price, I went ahead with purchase. Tried to E-mail and call with absolutely no response. Am really upset with that part. Sat on phone for 20 minutes one time, maybe ten next and tried another time to realize, y'all just don't wanna deal with any issues.
My son said he read your site information and said it totally explained the process and there were no refunds, cancellation s, or the like. I won't do it again when for free you can do it yourself on line.
I guess your service is honorable enough, and you do follow through with your job,,,read many complaints saying you screwed people outta their bucks and they never got the tags, decal, whatever. At least you've shown you are reputable. My friend was freaking,, told me to stop payment, call the BBB, but only thing I had to do was intercept check my wife sent in, two days prior but on Sunday so wasn't faster.
Anyway, it cost me 30 bucks plus some aggravation, but you did what you said you would. Thanks. Peter Ford

Date of experience: November 8, 2016
David R.
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Nice time saver, Thank you
November 9, 2016

Nice time saver, Thank you

Date of experience: November 8, 2016
Danica L.
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Shouldn't be a convenience or service fee for online registration renewal. This process should actually save the DMV money via mail renewal.

Date of experience: November 8, 2016
ALEJANDRA A.
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Fast service for busy people!
November 8, 2016

Fast service for busy people!

Date of experience: November 8, 2016
carrie g.
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Very easy
November 8, 2016

Very easy. Thanks

Date of experience: November 8, 2016
Matthew F.
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It was easy
November 8, 2016

It was easy

Date of experience: November 8, 2016
Bobby C.
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Easy
November 8, 2016

Easy - thanks

Date of experience: November 8, 2016
ROBERT P.
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Way overpriced!
November 8, 2016

Way overpriced! I will never use again. You should put your pricing at the site where folks are purchasing! If I had any knowledge of the cost, I wouldn't have used your site!

Date of experience: November 8, 2016
rajumon i.
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Good
November 8, 2016

Good

Date of experience: November 8, 2016
Kyle H.
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Easy and convenient!
November 8, 2016

Easy and convenient!

Date of experience: November 8, 2016
laura g.
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Wonderful thank you
November 8, 2016

Wonderful thank you

Date of experience: November 8, 2016
Joseph C.
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Everything good except being a little too pricey
November 8, 2016

Everything good except being a little too pricey

Date of experience: November 8, 2016
Tavares F.
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N/a
November 8, 2016

N/a

Date of experience: November 8, 2016