Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Karen L.
0 reviews
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Ok, fee is way too high
November 12, 2016

Ok, fee is way too high

Date of experience: November 12, 2016
Austin B.
0 reviews
0 helpful votes
Follow Austin B.
Unfollow Austin B.
Share Review
Report Review

Super easy to navigate!
November 12, 2016

Super easy to navigate!

Date of experience: November 12, 2016
MARY C.
0 reviews
0 helpful votes
Follow MARY C.
Unfollow MARY C.
Share Review
Report Review

YOU GOT MY CREDIT CARD INFORMATION WITHOUT LETTING ME KNOW HOW MUCH THE TOTAL OF THE BILL IS GOING TO BE.

Date of experience: November 12, 2016
JAMES O.
0 reviews
0 helpful votes
Follow JAMES O.
Unfollow JAMES O.
Share Review
Report Review

EASY!
November 12, 2016

EASY!

Date of experience: November 12, 2016
Mac g.
0 reviews
0 helpful votes
Follow Mac g.
Unfollow Mac g.
Share Review
Report Review

Easy & fast but I bit expensive
November 12, 2016

Easy & fast but I bit expensive

Date of experience: November 12, 2016
Ruben A.
0 reviews
0 helpful votes
Follow Ruben A.
Unfollow Ruben A.
Share Review
Report Review

Extremely satisfactory
November 12, 2016

Extremely satisfactory

Date of experience: November 12, 2016
Jorge C.
0 reviews
0 helpful votes
Follow Jorge C.
Unfollow Jorge C.
Share Review
Report Review

Great experience
November 12, 2016

Great experience

Date of experience: November 12, 2016
Deborah O.
0 reviews
0 helpful votes
Follow Deborah O.
Unfollow Deborah O.
Share Review
Report Review

Fast, easy, and convenient
November 12, 2016

Fast, easy, and convenient

Date of experience: November 12, 2016
Aaron A.
0 reviews
0 helpful votes
Follow Aaron A.
Unfollow Aaron A.
Share Review
Report Review

So far so good
November 12, 2016

So far so good.

Update 11-12-2016

Very satisfied. Saved a great deal of time. Thank you.

Date of experience: November 12, 2016
Ashley K.
0 reviews
0 helpful votes
Follow Ashley K.
Unfollow Ashley K.
Share Review
Report Review

Very convenient, charges are a little high considering I paid almost $40 just to have you guys send it and process this.

Date of experience: November 12, 2016
SHELLEY S.
0 reviews
0 helpful votes
Follow SHELLEY S.
Unfollow SHELLEY S.
Share Review
Report Review

Quick, easy and a great reminder
November 12, 2016

Quick, easy and a great reminder

Date of experience: November 11, 2016
Joanna G.
0 reviews
0 helpful votes
Follow Joanna G.
Unfollow Joanna G.
Share Review
Report Review

It was a great smooth experiene
November 12, 2016

It was a great smooth experiene

Date of experience: November 11, 2016
JOHN M.
0 reviews
0 helpful votes
Follow JOHN M.
Unfollow JOHN M.
Share Review
Report Review

Electronic registration renewal is very convenient and easy to process. I called the office first because they still show my plate as F016LK for my 2012 KIA Sedona. That vehicle was traded in on this 2016Hyundai on 03/23/16. Motor vehicle Department said I had to get a new plate, thus I now only own the 2016 Hyundai with plate # EQSS49. ETag was very convenient, easy and prompt delivery. I did the 2 year renewal for the first time and will probably do that again. Thanks for having this program.

Date of experience: November 11, 2016
martha s.
0 reviews
0 helpful votes
Follow martha s.
Unfollow martha s.
Share Review
Report Review

This was the first time I registered online
November 12, 2016

This was the first time I registered online. I found it to be very simple to use. I received the registration sooner than expected.

Date of experience: November 11, 2016
joanna s.
0 reviews
0 helpful votes
Follow joanna s.
Unfollow joanna s.
Share Review
Report Review

Fast
November 12, 2016

Fast. Thank you

Date of experience: November 11, 2016
Linda E.
0 reviews
0 helpful votes
Follow Linda E.
Unfollow Linda E.
Share Review
Report Review

It was easy and straight to the point
November 12, 2016

It was easy and straight to the point

Date of experience: November 11, 2016
Mario M.
0 reviews
0 helpful votes
Follow Mario M.
Unfollow Mario M.
Share Review
Report Review

All seems to be good
November 11, 2016

All seems to be good.

Date of experience: November 11, 2016
David N.
0 reviews
0 helpful votes
Follow David N.
Unfollow David N.
Share Review
Report Review

This was surprisingly easy--I hope :) A bit expensive, but efficient!

Date of experience: November 11, 2016
SANDRA C.
0 reviews
0 helpful votes
Follow SANDRA C.
Unfollow SANDRA C.
Share Review
Report Review

I was not happy with the "surprise" total
November 11, 2016

I was not happy with the "surprise" total

Date of experience: November 11, 2016
GLORIA G.
0 reviews
0 helpful votes
Follow GLORIA G.
Unfollow GLORIA G.
Share Review
Report Review

Great, was able to talk to a human being who was very helpful and pleasant.

Date of experience: November 11, 2016