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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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teri B.
0 reviews
0 helpful votes
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Great
November 14, 2016

Great

Date of experience: November 14, 2016
Gary N.
0 reviews
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Surcharge fees + no one answers the call
November 14, 2016

Surcharge fees + no one answers the call

Date of experience: November 14, 2016
Tamara L.
2 reviews
0 helpful votes
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Very easy
November 14, 2016

Very easy

Date of experience: November 14, 2016
EDWARD E.
0 reviews
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THIS IS NOT A PRICE I WOULD LIKE TO SEE; ALSO TO CHARGE A FEE FOR ETAGS IS VERY HIGH; IT IS A CONVIENCE BUT CONSIDERING I DID GO TO THE TAX COLLOECTORS OFFICE AND IT HAD NO PARKING AVAILABILITY IN A BRAND NEW BUILDING...THIS WHOLE PROCESS HAS GONE DOWNHILL FOR MY EXPERIENCE TODAY TO RENEW MY PLATE TAG.

Date of experience: November 14, 2016
Gary E.
0 reviews
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Very fast and efficient
November 14, 2016

Very fast and efficient. Thanks

Date of experience: November 14, 2016
Robyn L.
0 reviews
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Thank you E tags!
November 14, 2016

Thank you E tags!

Date of experience: November 14, 2016
ANTHONY B.
0 reviews
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Great service
November 14, 2016

Great service

Date of experience: November 14, 2016
Dominique T.
0 reviews
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Awesome and quick
November 14, 2016

Awesome and quick

Date of experience: November 14, 2016
John K.
0 reviews
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Excellent, except for service fee
November 14, 2016

Excellent, except for service fee

Date of experience: November 14, 2016
Nancy L.
3 reviews
0 helpful votes
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Too long application
November 14, 2016

Too long application

Date of experience: November 13, 2016
David O.
0 reviews
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You got the lien holder wrong!
November 14, 2016

You got the lien holder wrong! It is not ford criedt but I have the pink slip and am the sole owner of this truck. What Dan you do to send me the right registration?

Date of experience: November 13, 2016
patrick S.
0 reviews
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It was super convenient and well worth it...
November 14, 2016

It was super convenient and well worth it... thank you for the service u provided

Date of experience: November 13, 2016
Richard D.
0 reviews
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So far it has been very easy!
November 14, 2016

So far it has been very easy! Very good thank you.

Date of experience: November 13, 2016
WALTER B.
0 reviews
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WHY COULDN'T THE FORM BE POPULATED FROM THE LICENSE REGISTRATION?
Don't like the bait and switch. Didn't realize I had to pay for a average service to receive my car tags and it was way to expensive. I learned a valuable lesson and stay with the original dmv site.

Date of experience: November 13, 2016
Iliana R.
0 reviews
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Always on time and skipping hustle
November 14, 2016

Always on time and skipping hustle

Date of experience: November 13, 2016
Cindy P.
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This kind of skimming off of a government service should be illegal. If I had known that I was not directly on the government website before I thought it was too late, I would have stopped this transaction. This is a RIPOFF and it's wrong! Shame on you for stealing peoples money. NEVER again!

Date of experience: November 13, 2016
LIZA p.
0 reviews
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Thank you
November 14, 2016

Thank you

Date of experience: November 13, 2016
Christine A.
0 reviews
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I dont like this
November 14, 2016

I dont like this. I can pay the total with paypal was not allowed to. I do not understand why I have to pay shipping for my tags.i felt as if this was a scheme. There was not enough information at the top of the site to inform me that this was a third party vendor and I was going to be charged a fee, service fee and postage.
This is not a state DMV website. It is a site authorized by the state to take some of their work load.

Date of experience: November 13, 2016
Jean R.
0 reviews
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Good
November 13, 2016

Good

Date of experience: November 13, 2016
Dennis L.
0 reviews
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Only took 2 minutes...
November 13, 2016

Only took 2 minutes...

Date of experience: November 13, 2016