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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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esperanza l.
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0 helpful votes
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Very fast
December 3, 2016

Very fast

Date of experience: December 3, 2016
Guy O.
0 reviews
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Went well
December 3, 2016

Went well.

Date of experience: December 3, 2016
Brandon B.
0 reviews
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Thank you for making this process easy and stress less

Date of experience: December 3, 2016
Paula Z.
0 reviews
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Easy straightforward way to pay
December 3, 2016

Easy straightforward way to pay. Extra fees ridiculous

Date of experience: December 2, 2016
Barbara H.
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It was very easy to do
December 3, 2016

It was very easy to do. Thank You

I received it today and I am very please with the whole experience.

Date of experience: December 2, 2016
Ann M.
0 reviews
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Costly but easy to use tx
December 3, 2016

Costly but easy to use tx

Date of experience: December 2, 2016
Erik A.
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Very quick and convience
December 3, 2016

Very quick and convience

Date of experience: December 2, 2016
Anthony C.
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Easy websites
December 2, 2016

Easy websites

Date of experience: December 2, 2016
Michael H.
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It was quick and hassle free
December 2, 2016

It was quick and hassle free.

Date of experience: December 2, 2016
EAMONN M.
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Very easy to use,great service
December 2, 2016

Very easy to use,great service

Date of experience: December 2, 2016
Patrice C.
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Great experience
December 2, 2016

Great experience

Date of experience: December 2, 2016
Unsatisfied c.
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This seriously one of the biggest scams I have seen. Here is what I was charged for using etags:

Agency Fee $6.00
Etags service charge $19.95
Rush Fee $6.95

So, to use etags I was charged an additional $32.90

Here is what I got for that- I waited two days for the tags to process. I had to email them to ask them why I had not received the "printable tag" until the ones are received in the mail. Then I was told that my tags will arrive in 2-7 days.

When I went the the secretary of state in my state I received the tags in no more than three days.

I asked the gentleman at customer service at etags what I was getting for the extra $33 that I paid and I got no response.

Ripoff...do not use this service

Date of experience: December 2, 2016
Makela I.
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Very quick!
December 2, 2016

Very quick!

Date of experience: December 2, 2016
JONATHAN D.
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Awesome!
December 2, 2016

Awesome!

Date of experience: December 2, 2016
Latitia H.
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This is the fastest and best experience I have ever had with MVA.

Date of experience: December 1, 2016
Jackie W.
2 reviews
0 helpful votes
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Thank you but I was unaware that they charged an extra 25-30 dollars for using your online service til it was too late.

Date of experience: December 1, 2016
Elizabeth C.
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Quick and straight forward
December 1, 2016

Quick and straight forward

Date of experience: December 1, 2016
James S.
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It was quick and easy...
December 1, 2016

It was quick and easy... *AWESOME*!

Date of experience: December 1, 2016
Randall B.
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Was easy but the fees are to high
December 1, 2016

Was easy but the fees are to high. I will never do this again

Date of experience: December 1, 2016
angela m.
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When doing the order it should say how much the taxes are that was a bit of a shock when i saw the price

Date of experience: December 1, 2016