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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Richard R.
0 reviews
0 helpful votes
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Hope this works for us seniors
August 1, 2017

Hope this works for us seniors

Date of experience: August 1, 2017
Andrea S.
1 review
0 helpful votes
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Easy, clear and efficient
August 1, 2017

Easy, clear and efficient

Date of experience: August 1, 2017
Florida
3 reviews
0 helpful votes
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Car
August 2, 2017

Fast, easy and convenient. I did the 2 year renewal to save money and time. This is my second time ordering.

Date of experience: August 1, 2017
Pamela B.
0 reviews
0 helpful votes
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I appreciate the online process
August 1, 2017

I appreciate the online process.

Date of experience: August 1, 2017
Maurice J.
0 reviews
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It needs to post the total cost ( state fee) I did not know that I would be paying $128 for two years. The last time the two years was a lot less. Did I go thru the Florida MVA?

Date of experience: August 1, 2017
Dominique P.
0 reviews
0 helpful votes
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My tags have still not been mailed to me and I can't get ahold of a live person to tell them please call me it's been over 2 months now *******882

Date of experience: August 1, 2017
Florida
1 review
0 helpful votes
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Awesome
August 1, 2017

Easy process and arrived quickly. Second time ordering. I love the discount for returning customers.

Date of experience: August 1, 2017
ETAGS I. — eTags Rep
over a year old

Hi Shannon, thank you for your feedback and continued patronage. We are also glad to hear that you found the return customer discount and free RUSH processing of value. We look forward to serving you in the future and continuing to improve and add to our services and offers. Take Care and Drive Safely.

Florida
2 reviews
0 helpful votes
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I just placed an order to renew my tag through the Etags website. When I checked out it didn't say I would be charge an Etag convenience fee

Date of experience: August 1, 2017
Karen T.
0 reviews
0 helpful votes
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Just glad I got my refund of 1995 since I did not agree to that charge...

Date of experience: August 1, 2017
Carmella A.
0 reviews
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So easy!
August 1, 2017

So easy!

Date of experience: July 31, 2017
California
1 review
0 helpful votes
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Quick!
August 1, 2017

A little pricey but this is the fastest I have ever received my tags via mail. Easy to order and I like that I can use Paypal as an option.

Date of experience: July 31, 2017
DALE D.
0 reviews
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Very simple and received quickly
July 31, 2017

Very simple and received quickly

Date of experience: July 31, 2017
Gene C.
1 review
0 helpful votes
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Very convenient for us snowbirds
July 31, 2017

Very convenient for us snowbirds.

Date of experience: July 31, 2017
JULIE C.
0 reviews
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Awesome
July 31, 2017

Awesome. Thank you for making it easy. I wish the charges were less.

Date of experience: July 31, 2017
TAYLOR M.
0 reviews
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Only took me one min to update my info and check out! So quick and easy!

Date of experience: July 31, 2017
Florida
1 review
0 helpful votes
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My order arrived safely and quickly, and it sure beats waiting in line at the DMV, even with fidget spinners to distract me.

Date of experience: July 31, 2017
George R.
0 reviews
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Quick and easy
July 31, 2017

Quick and easy

Date of experience: July 31, 2017
Daniela V.
0 reviews
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Thank you!
July 31, 2017

Thank you! It was so convenient to use this website.

Date of experience: July 31, 2017
DAVID S.
0 reviews
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Good experience
July 31, 2017

Good experience. Very easy and convenient.

Date of experience: July 31, 2017
michael m.
0 reviews
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Easy
July 31, 2017

Easy

Date of experience: July 31, 2017