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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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California
1 review
0 helpful votes
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Fraud alert!
August 4, 2017

My wife went online to renew her drivers license, somehow she got on E-tags, she gave them her credit card information, her vehicles license plate number. They charged her $51.55 and sent her a replacement tag for the car that she drives. Her name is not on the title of that car or the registration of the vehicle she is not entitled to get replacement tags for that vehicle she has no Legal right to that vehicle, the vehicle did not need replacement tags, she was duped

Date of experience: August 4, 2017
ETAGS I. — eTags Rep
over a year old

Hi Greg, sorry to hear that you have had an unsatisfactory experience. We do not renew driver licenses which is why we do Not ask for a drivers license number. We do, however, renew and issue replacements for vehicle registrations which is why we Do ask for a license plate number. You do not have to be the owner of the vehicle in order to request a replacement although we do validate ownership to some degree. Since your wife has the same last name as you and the replacement was shipping to the same address on DMV records, the issuance of the replacement was approved. Hope that information helps but if you have any other questions, please do not hesitate to contact us directly.

Kathleen O.
1 review
0 helpful votes
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I thought I could order thru the DMV, it took awhile to find this website, but was easy once I got here. SUPER FAST DELIVERY! THANKS!

Date of experience: August 4, 2017
Florida
1 review
0 helpful votes
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Etag process
August 5, 2017

This was probably one of the easiest transactions I've had. Not having to leave the privacy of your home is worth the extra cost of processing.

Date of experience: August 4, 2017
James H.
0 reviews
0 helpful votes
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Worked out very well
August 4, 2017

Worked out very well

Date of experience: August 4, 2017
Wilfredo C.
0 reviews
0 helpful votes
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Great!
August 4, 2017

Great!

Date of experience: August 4, 2017
Walter A.
0 reviews
0 helpful votes
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Will use mail in next time
August 4, 2017

Will use mail in next time. Too costly to use this method.

Date of experience: August 4, 2017
suzanne s.
0 reviews
0 helpful votes
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N/a
August 4, 2017

N/a

Date of experience: August 4, 2017
California
1 review
0 helpful votes
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Descent
August 5, 2017

The service itself was excellent. I thought the fees though, were outrageous! I did however receive the items overnight and was pleased with that. The website was also very user friendly.

Date of experience: August 4, 2017
Georgia
1 review
0 helpful votes
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Dont bother
August 4, 2017

If you can't physically walk to the mailbox and mail in your tag application then use these people, if not, do anything else. It took over a week for the "expedited" service. I'm sure your tag office can mail it much quicker.

Date of experience: August 4, 2017
ETAGS I. — eTags Rep
over a year old

Hi Gena, we are sorry to hear that you have had an unsatisfactory experience. Your tags shouldn't have taken that long to arrive and it is something we can definitely look into. At your earliest convenience, please contact our support tam by phone or email with your tag or order ID number.

Daniel S.
0 reviews
0 helpful votes
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This is the third time I've had to renew my tag this year because twice now your company has charged me 1.96 instead of the full amount with no notice as to why it will not renew my tags. Ive been pulled over twice now thinking everything was fine only to be proven wrong.

Date of experience: August 4, 2017
Abbot a.
0 reviews
0 helpful votes
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Where did all the fees come from?
August 4, 2017

Where did all the fees come from? Not on bill. What is total due?

Date of experience: August 4, 2017
California
1 review
0 helpful votes
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Ordering was fast and easy. The shipping was fast aswell. Wish computer was smart enough not to renew my old tag...

Date of experience: August 4, 2017
Eileen D.
0 reviews
0 helpful votes
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Fast, easy-to-use & convenient
August 4, 2017

Fast, easy-to-use & convenient. Always good service & Thank You.

Date of experience: August 3, 2017
Fay L.
0 reviews
0 helpful votes
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Good
August 4, 2017

Good

Date of experience: August 3, 2017
Luciana B.
0 reviews
0 helpful votes
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It was great
August 4, 2017

It was great. Very easy and fast

Date of experience: August 3, 2017
VICTORIA O.
0 reviews
0 helpful votes
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Misleading final price
August 4, 2017

Misleading final price

Date of experience: August 3, 2017
LILLIE T.
0 reviews
0 helpful votes
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Quick and efficient...
August 4, 2017

Quick and efficient...love reminders!

Date of experience: August 3, 2017
antonio g.
0 reviews
0 helpful votes
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FAST AND QUICKLY and profecional...
August 3, 2017

FAST AND QUICKLY and profecional...but the fee pay for use internet is to much is double for what I pay for my tack...tnank you

Date of experience: August 3, 2017
William T.
2 reviews
0 helpful votes
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Very nice
August 3, 2017

Very nice

Date of experience: August 3, 2017
steven s.
0 reviews
0 helpful votes
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Love it fast and easy
August 3, 2017

Love it fast and easy

Date of experience: August 3, 2017