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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
1 helpful vote
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Hidden Charges
August 9, 2017

When I went to the website, I thought that I was going to pay just the extra fee for ordering online as stated on the form that I received, $92.20 plus the service charge of $0.75 totaling $92.95. I was not expecting to pay an additional $40 for the service.
I guarantee that I will never use this service again and I will discourage anyone who asks about it also.

Date of experience: August 9, 2017
Maryland
1 review
1 helpful vote
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Wonderful way to get this done. I recommend this to those who do things online and don't have the time to go to the DMV and wait and wait

Date of experience: August 9, 2017
Robert B.
0 reviews
0 helpful votes
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So easy, so fast, and such a great price
August 9, 2017

So easy, so fast, and such a great price. Thank you very much!

Date of experience: August 9, 2017
Louisiana
1 review
1 helpful vote
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SAVE MONEY!
August 9, 2017

Great service, but a bit too expensive. I could have sent the renewal by mail for the price of a stamp and still would have had plenty of time. I will be more patient next year.

Date of experience: August 9, 2017
ETAGS I. — eTags Rep
over a year old

Hi Rudy, thanks for your feedback. We are glad to hear that you found the service itself great but can understand that you may not have been in need of what we offer. We also recommend renewing with time and, when possible, with your state agency. However, if you do need additional benefits like faster renewal, an emailed copy of the registration card, and dedicated support, we are here. Thanks again. Take Care and Drive Safely.

Xiara T.
0 reviews
0 helpful votes
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Excelent
August 9, 2017

Excelent

Date of experience: August 9, 2017
California
2 reviews
0 helpful votes
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Great service
August 10, 2017

Fast easy convenient
I'll recommend this to everyone who needs to get registered for the year
I love California

Date of experience: August 9, 2017
Maryland
2 reviews
0 helpful votes
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It truly was the Fastest & Easiest Tag Renewal I've done in my life! I rate the experience Outstanding! The new stickers arrived in just a couple of days. I loved not having to leave the house to go wait at the MVA. I saved a lot of time!

Date of experience: August 9, 2017
CARRIE W.
0 reviews
0 helpful votes
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Its easy
August 9, 2017

Its easy

Date of experience: August 9, 2017
KIMBERLY M.
0 reviews
0 helpful votes
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Nice email reminders
August 9, 2017

Nice email reminders

Date of experience: August 9, 2017
NICHOLAS P.
0 reviews
0 helpful votes
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Great, extremely user friendly
August 9, 2017

Great, extremely user friendly.

Date of experience: August 9, 2017
Canada
1 review
0 helpful votes
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I paid and received my new tag almost a month before expiry, but I continue to receive notifications to renew, with warnings that my tag has expired! I hope this will not cause future problems.

Date of experience: August 9, 2017
ETAGS I. — eTags Rep
over a year old

Hi Emilio, thanks for your feedback. If you are receiving renewal reminders from eTags outside of your actual renewal period, it may be that we have the expiration date of your registration incorrect leading to you receiving renewal reminders at the wrong time. Please call or email or support team and provide your tag number or order ID so they can investigate and correct this to assure it does not case you any further inconvenience. Take Care and Drive Safely.

Alice W.
0 reviews
0 helpful votes
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Easy and convenient
August 9, 2017

Easy and convenient

Date of experience: August 8, 2017
MARTHA D.
0 reviews
0 helpful votes
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I appreciate the ease and convenience of this online vehicle registration renewal service. Many thanks.

Date of experience: August 8, 2017
Eduardo G.
0 reviews
0 helpful votes
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Very good
August 9, 2017

Very good

Date of experience: August 8, 2017
HUMBERTO A.
0 reviews
0 helpful votes
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EXCELENT and fast service
August 9, 2017

EXCELENT and fast service.

Date of experience: August 8, 2017
Florida
1 review
0 helpful votes
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Excellent service
August 8, 2017

Very easy to use prompt service. Received decal within a few days. Was kept aware via email of status.

Date of experience: August 8, 2017
Richard C.
0 reviews
0 helpful votes
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Do not want did not want a credit card...
August 8, 2017

Do not want did not want a credit card... Wanted to pay this charge by Pay Pal and your process forced me into the credit card... It may be nice, I just do not want another credit card.

Date of experience: August 8, 2017
MAURICE D.
0 reviews
0 helpful votes
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I could not pay with my Discover Credit Card!~
August 8, 2017

I could not pay with my Discover Credit Card!~

Date of experience: August 8, 2017
Carole K.
0 reviews
0 helpful votes
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Very user friendly
August 7, 2017

Very user friendly. But very expensive

Date of experience: August 7, 2017
ROBERT M.
0 reviews
0 helpful votes
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Smooth
August 7, 2017

Smooth

Date of experience: August 7, 2017