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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Overcharged
August 13, 2017

I thought I was going to the Lee County Tax Collector's website (www.leetc.com). I was overcharged $75 for my tags. Never again! I'm surprised the tax collectors office would be a part of this.

Date of experience: August 13, 2017
DERRICK W.
0 reviews
0 helpful votes
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Fastest service ever!
August 13, 2017

Fastest service ever!

Date of experience: August 13, 2017
Florida
1 review
0 helpful votes
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Good
August 14, 2017

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Date of experience: August 13, 2017
Delaware
1 review
0 helpful votes
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I hated going into the MVA because it was always a long process just to do something simple. I prefer doing all my MVA things online they have made it very easy and convenient for us to get almost everything we need done.

Date of experience: August 13, 2017
VICTORIA H.
0 reviews
0 helpful votes
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Like the 60 reminders to renew,and the ease of order through the website. Great tracking status messages, and confirmation of arrival. Worth the money and a huge time saver.

Date of experience: August 13, 2017
WENDEL J.
0 reviews
0 helpful votes
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Great
August 13, 2017

Great

Date of experience: August 13, 2017
Vera F.
0 reviews
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Was fine
August 13, 2017

Was fine. Thought fees were high.

Date of experience: August 13, 2017
REGIS F.
0 reviews
0 helpful votes
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Extremely simple and quick
August 13, 2017

Extremely simple and quick

Date of experience: August 12, 2017
Robert A.
0 reviews
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Excellent
August 13, 2017

Excellent

Date of experience: August 12, 2017
gerald S.
0 reviews
0 helpful votes
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Has not given me a total
August 13, 2017

Has not given me a total

Date of experience: August 12, 2017
Helen S.
0 reviews
0 helpful votes
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Very good They were delevered in record time
August 13, 2017

Very good They were delevered in record time. Thank you

Date of experience: August 12, 2017
Florida
1 review
0 helpful votes
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Excellent
August 14, 2017

The website was very user friendly. I will definitely be using Etags frim now on. I'm so happy I didn't have to go to the tag agency and wait in the long line. My orders came in quickly and the price was very reasonable. Thank you

Date of experience: August 12, 2017
KERRY G.
0 reviews
0 helpful votes
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Excellent
August 13, 2017

Excellent

Date of experience: August 12, 2017
JEAN W.
0 reviews
0 helpful votes
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The credit card fee should not apply
August 12, 2017

The credit card fee should not apply

Date of experience: August 12, 2017
Virginia P.
0 reviews
0 helpful votes
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This process was quick and easy
August 12, 2017

This process was quick and easy.

Date of experience: August 12, 2017
Colorado
1 review
0 helpful votes
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Confused!
August 12, 2017

Why did your website come up when I went to taxcollect website? You charged me $30 more than the tax ofc. I'm on social security and could not afford that extra money. Don't understand why you did that!

Date of experience: August 12, 2017
Florida
1 review
0 helpful votes
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Great
August 12, 2017

Great way to renew registrations. No hastle. It was very simple and easy to do on line. Will register and renew on line from now on. No lines and waiting.

Date of experience: August 12, 2017
Joan H.
0 reviews
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Very easy
August 12, 2017

Very easy

Date of experience: August 12, 2017
Michael M.
0 reviews
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Fast and easy process!
August 12, 2017

Fast and easy process! Way too much to pay for a decal and registration though!

Date of experience: August 12, 2017
Georgia
1 review
0 helpful votes
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Pricing
August 12, 2017

I wish the total price would show when i first placed the order. It practically doubled after order.

Date of experience: August 12, 2017