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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Arizona
1 review
0 helpful votes
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Great
December 23, 2020

They was very fast just took few days. I want thank you all for the help if I need anything I well always use you folks

Date of experience: December 22, 2020
ETAGS S. — eTags Rep
over a year old

You are most welcome Marjorie. Thank you for the nice review. Happy Holidays!

California
1 review
0 helpful votes
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I havent recieved my tags
December 22, 2020

Already got my smog done when will i recieve my tags thank u so i would appreciate if i can get a response anout my tags

Date of experience: December 21, 2020
Florida
1 review
0 helpful votes
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Instant gratification
December 22, 2020

I found out my registration was out of date - got a ticket for that; contacted Etags Sunday night - had the registration by Wednesday - amazing! I even had a computer copy of it inbetween - by Monday.
Worth any price but they were reasonable.

Date of experience: December 21, 2020
Florida
1 review
0 helpful votes
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Quick and Easy
December 22, 2020

Process was quick and efficient unlike the official DMV site and the new registration received as promised.

Date of experience: December 21, 2020
ETAGS S. — eTags Rep
over a year old

Thank you for sharing John. We appreciate your business.

Florida
4 reviews
0 helpful votes
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Very Easy!
December 20, 2020

It was very easy to fill out and gave you the option to have it sent sooner... I applied on 12/13 and got it the day b4 my birthday. 12/17. Awesome

Date of experience: December 20, 2020
Florida
1 review
0 helpful votes
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Got it
December 20, 2020

Thanks, fast service, quick and easy to use. I will use again in the future on all my trucks and cars.

Date of experience: December 19, 2020
Florida
1 review
0 helpful votes
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E Tags worked great
December 20, 2020

It was a very easy and quick process. I would recommend to everyone. For the aged and or disabled filing for our renewal this way was a very smart choice, thanks

Date of experience: December 18, 2020
Colorado
1 review
0 helpful votes
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Good service
December 20, 2020

Fast service and reliable as stated on their site. Will use them again next year. Wil let my friends and family know about the great service they provide as stated on their site.

Date of experience: December 18, 2020
North Carolina
1 review
0 helpful votes
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Excellent rapid service
December 20, 2020

I paid the extra money and after uploading the necessary proof of identity, I had a replacement title for my car within three days.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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One Happy Customer
December 16, 2020

This is the second time I've used eTags and it couldn't have been easier or more professional.
Their website is both intuitive and informative, making the entire online exchange a pleasure.
Wishing all a great 2021!

Date of experience: December 15, 2020
ETAGS S. — eTags Rep
over a year old

Happy New Year Ralph! Thank you so much for the nice review.

Florida
1 review
0 helpful votes
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Rip off place
January 11, 2021

The thief try to charge me 536 dollars to get my tittle i went to tax collection myself i only pay 145 dollars

Date of experience: December 11, 2020
Florida
1 review
1 helpful vote
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I went in to process my registration because with the tax offices closed to traffic due to coronavirus - i ended up on this web site - they ask for payment and then when I get to the end - they tell you - you have to upload documents - well I couldn't upload the documents -- I drove down to the tax office and asked them what to do - they said they didn't know anything about etag - gave me some instructions to follow to bring the document back to them - they told me to cancel the transaction - I came back and attempted to cancel and rep told me I would have to pay a $20.00 cancellation fee because I wanted to cancel the service - Help me to understand - if they can't complete the process - unless I upload a document - given I am already supplying the Drive ID number - which we have a number of vehicles already registered - why would they want to charge a cancellation fee - this is the worst service I have ever used and I hope - the state of Florida need to review their service agreement with this company -- I am a very unhappy customers

Date of experience: December 11, 2020
Maryland
1 review
0 helpful votes
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On line quick and easy- sticker arrived within a week.
I do wish we would get email updates from DMVA. I still rely on snail mailed reminders and forms to know when and what i need to do.

Date of experience: December 11, 2020
Florida
1 review
0 helpful votes
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E Tags
December 12, 2020

Yes I Received my tag very fast and easy. Great job Florida Other states should take a lesson from from a leader.

Date of experience: December 11, 2020
New York
1 review
0 helpful votes
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It makes it so simple to renew your etags. Especially during this time of the Covid 19 situation. No waiting in line and having to take time off from work.

Date of experience: December 10, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Ronald. Happy we could help.

Florida
2 reviews
0 helpful votes
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Cost is outrageous
January 9, 2021

They renewed as determined by the State of Florida for three months. The charge by etags was $19.95. The registration cost was $27.29. I was renewing for a year by etags changed it after the fact. I call bull$#*!

Date of experience: December 10, 2020
Florida
1 review
0 helpful votes
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Overcharge
January 8, 2021

I needed to do a title transfer on a vehicle and was just transferring over a tag I already have from a previous vehicle. They charged me $149.00. Ok great. I submitted all my info required and they wanted an additional $479.00! That is sickening! I will never recommend this site to anyone. To take advantage of people like that during a worldwide crisis... that is so wrong. People struggling already.

Date of experience: December 9, 2020
Florida
2 reviews
0 helpful votes
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Great timely success!
December 10, 2020

Yes we received our Two vehicle e tags. In a timely manner. Really like renewing this way. Thank you

Date of experience: December 9, 2020
Florida
2 reviews
0 helpful votes
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Excellent service
December 10, 2020

Easy, fast and efficient servce! I would reccomend it to all my friends. Certainly easier than going and waiting on lines at motor vehicle

Date of experience: December 9, 2020
Florida
1 review
0 helpful votes
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At this particular time - this was an amazingly easy & safe way to renew my reg. & change address on my license!

Date of experience: December 9, 2020