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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Yes I received
You are WAY too expensive for what you provide. Ridiculous. At least keep the Zip code cached so one doesn't have to retype it.
I will make sure to not use your service again.
Quick, easy, and I don't have to wait in line
Did not like the fact that my totals did not have the state taxes so I have to be surprised with the cost.
Easy form
Good
Easy online process.
Thank you. This hurricane had been rough but you all made this process easier. But your website did not mention all the fees added to everything you do. And there is actually no idea what i paid until it got here. That is outrageous! You all know whay fees are assessed before i pay. Please do better with informing customers ahead of time.
Simple and easy to use. Renewal came very quick.
Easy
Tried this once and although it is convenient, the fees and charges are NOT worth it. The total was almost double the cost of the tag itself.
Quick check out
Quick, easy and saves time. These busy times it makes it nice not to have to stand in line. Especially if a person has a medical problem or they are physically handicapped.
You do not have to go to the DMV to get your tags in person... call them on the phone and give them your information and your credit card number and they will mail it to you and you won't have to pay 77.00 for the tag like you do if you go to the web site to order it! I learned my lesson when I could not call the DMV because of the hurricane... so I ordered it online... big difference in price from 36.00 if I called to 77.00 ordered online. They don't tell you what it will cost up front they say "the price may be different when order is completed" then you put in your credit card number with your information and OMG it certainly was DIFFERENT! $41,00 different! Won't do that again!
Quick, easy
This has been a tremendously easy way to renew my registration! The experience was convenient, uncomplicated etc...unfortunately my issue is that I thought I had gone to the Broward County web site & didn't realize til the end that it was actually a secondary site through e-tag. The extra charges etc. were a rude surprise, by mail my renewal was $ 36.76 but through e-tag. It cost me $ 65.50 that's almost a $ 29.00 up charge with fees etc. If you're in a pinch it might be worth the charge & extra fees. But on a regular basis I feel e-tag's charges & fees, fees, fees would not be a way I'd choose to go! Although the application did state there were fees, I was shocked that the total fees came so close to what the mail in cost of my registration was!
Fast and easy
Quick and super easy to use, even by phone.
Quick and easy process thank you
Don't like the extra charges associated with on-line registration. My normal fee was $168 for the year and with the extra fees, it came to $203.99 for a 21% increase... Outrageous.! If anything, the amount should have stayed the same at $168 since most everything is handled by computer and automation.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

