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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Ray M.
4 reviews
0 helpful votes
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No
November 26, 2017

No

Date of experience: November 25, 2017
Alfrieda K.
0 reviews
0 helpful votes
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Very easy and do not have to stand in long lines
November 26, 2017

Very easy and do not have to stand in long lines

Date of experience: November 25, 2017
paul z.
0 reviews
0 helpful votes
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Great so far
November 26, 2017

Great so far

Date of experience: November 25, 2017
Bruce N.
3 reviews
0 helpful votes
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This saved me a bunch of time and frustration
November 25, 2017

This saved me a bunch of time and frustration. Thank you. HOWEVER, I WAS SHOCKED TO SEE THE FINAL TOTAL.

Date of experience: November 25, 2017
Ruben M.
0 reviews
0 helpful votes
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Everything was fast but not very clear regarding fees involved and the afilliation the company has with the dmv.

Date of experience: November 25, 2017
andrew w.
0 reviews
0 helpful votes
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Very convenient
November 25, 2017

Very convenient

Date of experience: November 25, 2017
Texas
1 review
1 helpful vote
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It was simple, easy and when I called customer service with questions, Matt, the Rep who helped me, was very informative, helpful and. I will definitely use this service in the future and would recommend it to family and friends.

Date of experience: November 25, 2017
Maryland
1 review
0 helpful votes
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Great service
November 26, 2017

The web site was easy, and the response was very quick. It seemed like the notice shipped via the US Postal Service was late arriving and my registration was due the end of November. I used the web site and got the sticker and registration back in less than a week! Very impressed!

Date of experience: November 25, 2017
Candise E.
0 reviews
0 helpful votes
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Fast and easy to understand!
November 25, 2017

Fast and easy to understand!

Date of experience: November 25, 2017
TRENTON B.
0 reviews
0 helpful votes
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Quick and easy, much better than waiting in line
November 25, 2017

Quick and easy, much better than waiting in line.

Date of experience: November 24, 2017
Florida
1 review
1 helpful vote
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When I first prepared to place my order it gave me a certain amount, but when I checked out the total was considerably higher. It came very quickly though. It was within 2 work days.

Date of experience: November 24, 2017
Georgia
1 review
0 helpful votes
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Worth the fee
November 25, 2017

I would recommend your company to others.
The fee I paid was so worth it. No waiting in lines, totally stress free.
Thank you so much.

Date of experience: November 24, 2017
marilyn t.
0 reviews
0 helpful votes
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I was surprised and disappointed to see the attached fees:e-tag service chg.,agency fee, credit card convenience fee and 3.95 shipping and handling chg for such a light envelope. These fees were in excess. I won't use this service again.

Date of experience: November 24, 2017
Georgia
1 review
0 helpful votes
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I loved this!
November 25, 2017

It was great to be able to do this in just a few clicks. I received my registration in almost 5 days. While using the online website it was very easy to navigate and simply get the job done. I am so ecstatic that i did not have to go down to the Dmv to get this done it usually takes forever.

Date of experience: November 24, 2017
Florida
1 review
0 helpful votes
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E-Tags website was very easy to use and pay for using my credit card. The new decal was revived very quickly and correct. Thanks for making the process easy to use..

Date of experience: November 23, 2017
Texas
1 review
0 helpful votes
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Fastest service ever.
November 24, 2017

The complete process took less than 10 minutes, and, new tags and registration were received in 3 days. Going to DMV is such a hassle, driving time, waiting in the lobby, long line to wait for service. This is so much easier.

Date of experience: November 23, 2017
Florida
1 review
0 helpful votes
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User-friendly site
November 24, 2017

I am a returning etags user. Their service fee is worth their customer communication/service. I appreciate the text/email reminders and receipt/shipping confirmation - plus super fast delivery!

Date of experience: November 23, 2017
Mark D.
0 reviews
0 helpful votes
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Easy, quick & convenient
November 23, 2017

Easy, quick & convenient

Date of experience: November 23, 2017
Louisiana
1 review
0 helpful votes
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"Costly time saver"
November 23, 2017

It is a bit expensive but this year it was a time saver and prevented me from having to go stand in line. Depends on the circumstance but this year was worth it.

Date of experience: November 22, 2017
Luis B.
0 reviews
0 helpful votes
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Easy WAY
November 23, 2017

Easy WAY

Date of experience: November 22, 2017