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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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No
Very easy and do not have to stand in long lines
Great so far
This saved me a bunch of time and frustration. Thank you. HOWEVER, I WAS SHOCKED TO SEE THE FINAL TOTAL.
Everything was fast but not very clear regarding fees involved and the afilliation the company has with the dmv.
Very convenient
It was simple, easy and when I called customer service with questions, Matt, the Rep who helped me, was very informative, helpful and. I will definitely use this service in the future and would recommend it to family and friends.
The web site was easy, and the response was very quick. It seemed like the notice shipped via the US Postal Service was late arriving and my registration was due the end of November. I used the web site and got the sticker and registration back in less than a week! Very impressed!
Fast and easy to understand!
Quick and easy, much better than waiting in line.
When I first prepared to place my order it gave me a certain amount, but when I checked out the total was considerably higher. It came very quickly though. It was within 2 work days.
I would recommend your company to others.
The fee I paid was so worth it. No waiting in lines, totally stress free.
Thank you so much.
I was surprised and disappointed to see the attached fees:e-tag service chg.,agency fee, credit card convenience fee and 3.95 shipping and handling chg for such a light envelope. These fees were in excess. I won't use this service again.
It was great to be able to do this in just a few clicks. I received my registration in almost 5 days. While using the online website it was very easy to navigate and simply get the job done. I am so ecstatic that i did not have to go down to the Dmv to get this done it usually takes forever.
E-Tags website was very easy to use and pay for using my credit card. The new decal was revived very quickly and correct. Thanks for making the process easy to use..
The complete process took less than 10 minutes, and, new tags and registration were received in 3 days. Going to DMV is such a hassle, driving time, waiting in the lobby, long line to wait for service. This is so much easier.
I am a returning etags user. Their service fee is worth their customer communication/service. I appreciate the text/email reminders and receipt/shipping confirmation - plus super fast delivery!
Easy, quick & convenient
It is a bit expensive but this year it was a time saver and prevented me from having to go stand in line. Depends on the circumstance but this year was worth it.
Easy WAY
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

