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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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MARILYN L.
0 reviews
0 helpful votes
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Very easy and convenient
December 23, 2017

Very easy and convenient

Date of experience: December 22, 2017
Luis I.
0 reviews
0 helpful votes
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Fast and convenient
December 23, 2017

Fast and convenient. Very easy and reliable service

Date of experience: December 22, 2017
Janet Z.
0 reviews
0 helpful votes
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Not happy with new fees for etags,shipping, handling, etc

Date of experience: December 22, 2017
Carylon I.
0 reviews
0 helpful votes
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Easy
December 23, 2017

Easy

Date of experience: December 22, 2017
Anna D.
0 reviews
0 helpful votes
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Easy and efficient
December 23, 2017

Easy and efficient

Date of experience: December 22, 2017
Florida
1 review
1 helpful vote
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Cost is unreasonable for the automated service. I will not use it again. Cost is unreasonable for the automated service. I will not use it again. Cost is unreasonable for the automated service. I will not use it againCost is unreasonable for the automated service. I will not use it again. Cost is unreasonable for the automated service. I will not use it again.

Date of experience: December 22, 2017
Maureen A.
1 review
0 helpful votes
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Loved the ease of renewal
December 22, 2017

Loved the ease of renewal. Thank you.

Date of experience: December 22, 2017
Jeanne V.
0 reviews
0 helpful votes
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Easy
December 22, 2017

Easy

Date of experience: December 22, 2017
Diana O.
0 reviews
0 helpful votes
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Love the new sign up!
December 22, 2017

Love the new sign up! I did not like finding about 30 - 35 dollars extra charges over the tag cost.

Date of experience: December 22, 2017
Richard M.
0 reviews
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Very easy compared to other online organizations
December 22, 2017

Very easy compared to other online organizations

Date of experience: December 22, 2017
Arne R.
0 reviews
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Easy
December 22, 2017

Easy

Date of experience: December 22, 2017
Henry L.
0 reviews
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Quick and easy, received before expected
December 22, 2017

Quick and easy, received before expected.
Excellent service.

Date of experience: December 22, 2017
California
1 review
0 helpful votes
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So Simple
December 23, 2017

It was so easy to order and the material requested arrived as projected. Everything was handled on line. No time wasted; no long lines to wait in.

Date of experience: December 22, 2017
California
2 reviews
1 helpful vote
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I find it to be a total rip off for you to charge $30 for shipping and handling. Rest assured I will not get my car tags from you again.

Date of experience: December 22, 2017
Florida
2 reviews
0 helpful votes
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Wow. How Wonderful
December 23, 2017

Super site and such a wonderful service
Thank you It saved me time irritation and got the job done. Will use it each time now

Date of experience: December 22, 2017
California
1 review
1 helpful vote
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My tags should have been$112. Using Etags, over $140. I think it's a total ripoff. I will never use this service again. I will never recommend this service to anyone.

Date of experience: December 22, 2017
Rita D.
0 reviews
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Fast and very convenient service
December 22, 2017

Fast and very convenient service

Date of experience: December 22, 2017
Florida
1 review
0 helpful votes
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Fast, easy, convenient.
December 23, 2017

Ordering my tags online was fast, easy, and convenient. My tags arrived within 3 days. Will use again.

Date of experience: December 22, 2017
FREDIA J.
0 reviews
0 helpful votes
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This was very helpful, because I'm at work before and after you close.

Date of experience: December 22, 2017
Illinois
1 review
0 helpful votes
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Thanks for the new tag!
December 23, 2017

But I liked my old tag with the paint peeling off. It matched my 2002 Caravan so well! I still will never remember the tag number.

Date of experience: December 22, 2017