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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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Lauren C.
0 reviews
0 helpful votes
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This was simple, fast, and easy
January 10, 2018

This was simple, fast, and easy.

Date of experience: January 10, 2018
Thomas R.
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20 dollars for the convenience of the MVA having to do nothing, plus an additional 3% for the privilege of using my credit card. MVA is a total tax RIP-OFF! The reason for doing this on-line is so I don't have to put up with your obnoxious employees at many of the MVA locations. In 40 years in Maryland nothing seems to have changed except the increasing prices to the MVA so employees can do less, and the taxes for plates, titles and driver's licenses.

Date of experience: January 9, 2018
Florida
2 reviews
8 helpful votes
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Rip off.
January 10, 2018

Ordered my tag from you and it ended up costing me 66.00 instead of 36.00. Will never use you again.

Date of experience: January 9, 2018
CJ V.
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0 helpful votes
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As advertised
January 10, 2018

As advertised.

Date of experience: January 9, 2018
yovani a.
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Good
January 10, 2018

Good

Date of experience: January 9, 2018
Robert B.
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Best on line ordering program of this type I have ever had the pleasure of using. Thanks.

Date of experience: January 9, 2018
susan d.
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Very easy
January 9, 2018

Very easy

Date of experience: January 9, 2018
Kimberly E.
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I do not like not knowing what the total amount will be. This TBD seems very shady!

Date of experience: January 9, 2018
Arman I.
0 reviews
0 helpful votes
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I got it service is great
January 9, 2018

I got it service is great

Date of experience: January 9, 2018
Edward L.
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Everything went smoothly...
January 9, 2018

Everything went smoothly...the state fees should show up to give an estimate of what they are. Also a 20 dollar fee to use this service is way too much.

Date of experience: January 9, 2018
Mary F.
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Very easy for a senior that cannot take standing in a long line.

Date of experience: January 9, 2018
Barbara M.
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No advantage to doing this as it takes even longer to get your tags. They put them in the mail. You are better off to take a cab or get a ride to the licensing office and stand in line.

Date of experience: January 9, 2018
David F.
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It easy and fast
January 9, 2018

It easy and fast

Date of experience: January 9, 2018
Zachary C.
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Great use every year no lines to wait in can do it on my lunch. Instead of a whole day at dmv.

Date of experience: January 9, 2018
Kerstin E.
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Once i put in the correct tag number it was quick and easy

Date of experience: January 9, 2018
VEREL G.
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The background colors, lighting and fonts styles and spaces between instructions and prompts are easy on my eyes and make navigation user friendly.

Date of experience: January 8, 2018
Thomas S.
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I'm hoping I did this correctly my automobile is a van but I didn't see that on the form. It was very easy.

Date of experience: January 8, 2018
Richard O.
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Good
January 9, 2018

Good.

However, I would just like to say that I think you are gouging people to make us pay $20 just to use your online system; especially since it would cost you a lot more to have to pay additional state employees to process our tags if all of us who paid online instead went into your offices in person to buy our tags.

Date of experience: January 8, 2018
Deborah B.
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I am out of town
January 8, 2018

I am out of town. Didn't realize my tag was expired. Govt offices closed on a holiday. Wish I had known about this yesterday. So easy and quick.

Date of experience: January 8, 2018
james b.
0 reviews
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Fast
January 8, 2018

Fast

Date of experience: January 8, 2018