Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Matthew L.
0 reviews
0 helpful votes
Follow Matthew L.
Unfollow Matthew L.
Share Review
Report Review

Matthew r linus
February 20, 2018

Matthew r linus

Date of experience: February 20, 2018
Florida
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Absolutely incredible!
February 20, 2018

For a small fee, I didn't have to miss work or stand in line somewhere I still don't know where it and it showed up in a couple of days.

Date of experience: February 19, 2018
Elizabeth J.
0 reviews
0 helpful votes
Follow Elizabeth J.
Unfollow Elizabeth J.
Share Review
Report Review

Okay, believe the hype
February 20, 2018

Okay, believe the hype. The whole process was super easy and efficient. I'll be using this next year.

Date of experience: February 19, 2018
Florida
1 review
0 helpful votes
Follow Sarah E.
Unfollow Sarah E.
Share Review
Report Review

Quick and Easy
February 20, 2018

Got my registration in about a week after ordering. Process was quick and easy to figure out. Very happy with my service.

Date of experience: February 19, 2018
Jason S.
0 reviews
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

Easy
February 19, 2018

Easy

Date of experience: February 19, 2018
Florida
1 review
0 helpful votes
Follow Jayne H.
Unfollow Jayne H.
Share Review
Report Review

This was so easy and my time is valuable. I am amazed how quickly this was! Thank you. I will recommend this to all my friends and neighbors.

Date of experience: February 19, 2018
ANTHONY Z.
0 reviews
0 helpful votes
Follow ANTHONY Z.
Unfollow ANTHONY Z.
Share Review
Report Review

Simple to the point
February 19, 2018

Simple to the point

Date of experience: February 19, 2018
Minnesota
1 review
0 helpful votes
Follow Angelo J.
Unfollow Angelo J.
Share Review
Report Review

Very quick return
February 20, 2018

Saves me time when I have a busy month ahead of me., its alot more convenient to get it accomplished on-line than having to wait. Sometimes the office is so packed it seems you may never get out of the office before the sun goes down.

Date of experience: February 19, 2018
Florida
1 review
0 helpful votes
Follow Juan c.
Unfollow Juan c.
Share Review
Report Review

The review is not worked to you that system, too expensive, better mail in. Rate is 2 please you should discontinued that service.

Date of experience: February 19, 2018
ETAGS I. — eTags Rep
over a year old

Hi Juan, sorry to hear that you are not satisfied with the service. While we have no plans to discontinue the services we provide for tags and titles, we can certainly respect your opinion and decision to renew directly with the DMV in person or by mail. If you have any questions or other concerns about service or your order, please do not hesitate to call or email us.

Florida
3 reviews
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Share Review
Report Review

Convenient
February 20, 2018

I do not currently have a vehicle. This saved me from having to get a ride to the tag office. Great!

Date of experience: February 19, 2018
Ivan R.
0 reviews
0 helpful votes
Follow Ivan R.
Unfollow Ivan R.
Share Review
Report Review

GOOD response
February 19, 2018

GOOD response

Date of experience: February 19, 2018
kyle K.
0 reviews
0 helpful votes
Follow kyle K.
Unfollow kyle K.
Share Review
Report Review

Easy as it gets...
February 19, 2018

Easy as it gets... I'm surprised i just had a weight lifted off my shoulders

Date of experience: February 19, 2018
BRANDON S.
0 reviews
0 helpful votes
Follow BRANDON S.
Unfollow BRANDON S.
Share Review
Report Review

Quick and easy
February 19, 2018

Quick and easy. Less time to wait in line

Date of experience: February 18, 2018
Alabama
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

Very easy, fast and clear directions. Directions were easy to follow and read. The directions were step by step. I didn't care for the pop- ups however.

Date of experience: February 18, 2018
The C.
0 reviews
0 helpful votes
Follow The C.
Unfollow The C.
Share Review
Report Review

Credit card denied twice and a very VALID CREDIT CARD WAS USED...
Also the fees in our opinion are a little excessive. In future, will just mail in payment to the DMV

Date of experience: February 18, 2018
Victor M.
0 reviews
0 helpful votes
Follow Victor M.
Unfollow Victor M.
Share Review
Report Review

Went pretty easy
February 18, 2018

Went pretty easy. No problems. Very fast delivery, very pleased.

Date of experience: February 18, 2018
Joseph S.
0 reviews
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

This was quick easy, and because of extreme poo, poo, of the dealership ours needed immediate attention.

I most likely not use again due to fees but in a emergency GREAT

Date of experience: February 18, 2018
New York
2 reviews
0 helpful votes
Follow Patricia H.
Unfollow Patricia H.
Share Review
Report Review

Registration was received in a timely manor. I will not use e-tags in the future. I will make my time to go in person. It is cheaper.

Date of experience: February 18, 2018
California
1 review
0 helpful votes
Follow vanessa s.
Unfollow vanessa s.
Share Review
Report Review

Thank you
February 19, 2018

One of the best websites. Thank you for being so fast and easy. I will everybody that it is easy and fast.

Date of experience: February 18, 2018
Florida
1 review
0 helpful votes
Follow Della C.
Unfollow Della C.
Share Review
Report Review

Car insurance
February 19, 2018

The process was fast and easy to understand. I saved money doing 2 years registration and I got my tag in just a few days. Thank you

Date of experience: February 18, 2018