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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Maryland
1 review
0 helpful votes
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Also Fooled
February 26, 2018

I wasn't aware of being led to a different web site (thought I was on the MVA Online site). Not only was I charged over $20 in additional fees, they wouldn't let me off the site without providing a written review, so I told them what I thought of the new "practices". The point of online services is to cut down on the expense of maintaining the "full service" offices and relieve some of the congestion. Charging the extra funds will only serve to send people back to the MVA to stand in line!

Date of experience: February 26, 2018
ABE L.
0 reviews
0 helpful votes
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EASY AND QUICK WHEN I FIRST ORDERED
February 26, 2018

EASY AND QUICK WHEN I FIRST ORDERED.
TOO EXPENSIVE FOR THE FEES! WILL NOT DO IT AGAIN

Date of experience: February 25, 2018
Jerome H.
0 reviews
0 helpful votes
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Excellent Web Site and good directions
February 25, 2018

Excellent Web Site and good directions. To expensive. It cost over $30.00 more to order on line then going to the office and getting it there. It should be the same or cheaper to encourage more people to order the renewal on line.

Date of experience: February 25, 2018
clarissa p.
0 reviews
0 helpful votes
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Nice and fast
February 25, 2018

Nice and fast

Date of experience: February 25, 2018
MATTHEW G.
0 reviews
0 helpful votes
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Would prefer to pay via e-check
February 25, 2018

Would prefer to pay via e-check

Date of experience: February 25, 2018
Florida
1 review
0 helpful votes
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Keep the great service
February 26, 2018

Excellent job thank you for the great service I would recommended etag is absolutely awesome great excellent service someone you can a 100% trusted

Date of experience: February 25, 2018
Donna F.
0 reviews
0 helpful votes
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Easy
February 25, 2018

Easy

Date of experience: February 25, 2018
Candice E.
0 reviews
0 helpful votes
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User friendly TOO MANY EXTRA FEES!
February 25, 2018

User friendly TOO MANY EXTRA FEES! Delivery was quick. Much appreciated for that

Date of experience: February 25, 2018
Florida
1 review
0 helpful votes
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Fooled
February 25, 2018

This was not for me, too expensive, misunderstood what I was on. Thought I was on the official county site and was not aware of all the additional charges

Date of experience: February 25, 2018
ETAGS I. — eTags Rep
over a year old

Hi Linda, sorry to hear that you arrived on our site in error and found the cost to be expensive for you. We strive to provide a service of value and assure your satisfaction to the best of our abilities. Please call or email or support team at your earliest convenience for additional assistance with your concerns. Looking forward to hearing from you.

Daniel G.
0 reviews
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Excellent, but expensive
February 25, 2018

Excellent, but expensive

Date of experience: February 24, 2018
JORGE I.
0 reviews
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Best trip to tax colectors ive had since I live in florida

Date of experience: February 24, 2018
SAMUEL M.
0 reviews
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Too expensive
February 24, 2018

Too expensive

Date of experience: February 23, 2018
Gregg H.
0 reviews
0 helpful votes
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******
February 23, 2018

******

Date of experience: February 23, 2018
Yusniel m.
0 reviews
0 helpful votes
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Excellent
February 23, 2018

Excellent

Date of experience: February 23, 2018
Patricia W.
0 reviews
0 helpful votes
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Easy and quick
February 23, 2018

Easy and quick -- Thank you

Date of experience: February 23, 2018
Ronda W.
0 reviews
0 helpful votes
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It has been very quick and easy
February 23, 2018

It has been very quick and easy. I received my tag and the overall experience was great. Will use again if available

Date of experience: February 23, 2018
Florida
1 review
0 helpful votes
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Have not received my tag yet... Today is Friday Feb. 23 2018. Have not received my Tag for my Jeep yet

Date of experience: February 23, 2018
ETAGS I. — eTags Rep
over a year old

Hi Theresa, please call or email or support team as soon as possible. We want to make sure you get your registation in a timely manner. Look forward to hearing from you.

Florida
1 review
0 helpful votes
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Liked the fact that we received an electronic e-tag almost immediately as our tag had expired. Comfort in knowing that if we were pulled over by the police re the expired tag, we had proof a new tag had been ordered, and paid for, before the final deadline.

Date of experience: February 23, 2018
Florida
3 reviews
0 helpful votes
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Great Service!
February 24, 2018

Saves time and effort. Just click on the buttons, and your tags arrive in the mail. Simple and quick. No standing in line at the DMV! Yah!

Date of experience: February 23, 2018
Valhalla E.
Maryland
1 review
0 helpful votes
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Awesome Fast Service
February 23, 2018

Made the DMV obsolete. Easy Peasy Pumpkin Pie will use from now on for my entire fleet. Recieved actual tag in mail in less than a week; great service for procrastinators

Date of experience: February 23, 2018