Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Fermin O.
0 reviews
0 helpful votes
Follow Fermin O.
Unfollow Fermin O.
Share Review
Report Review

Nice and easy
March 2, 2018

Nice and easy

Date of experience: March 1, 2018
Billie C.
0 reviews
0 helpful votes
Follow Billie C.
Unfollow Billie C.
Share Review
Report Review

Great, easy as pie
March 2, 2018

Great, easy as pie.

Date of experience: March 1, 2018
Colleen D.
0 reviews
0 helpful votes
Follow Colleen D.
Unfollow Colleen D.
Share Review
Report Review

Good
March 2, 2018

Good. Just wasn't expecting a charitable request.

Date of experience: March 1, 2018
CHRISTINE M.
0 reviews
0 helpful votes
Follow CHRISTINE M.
Unfollow CHRISTINE M.
Share Review
Report Review

Impressed
March 1, 2018

Impressed. Quick and efficient

Date of experience: March 1, 2018
Alex E.
0 reviews
0 helpful votes
Follow Alex E.
Unfollow Alex E.
Share Review
Report Review

This way more easier the going in and waiting in that Big old line.

Date of experience: March 1, 2018
Margie O.
0 reviews
0 helpful votes
Follow Margie O.
Unfollow Margie O.
Share Review
Report Review

Quick and easy!
March 1, 2018

Quick and easy! The registration tag arrived in the mail 5 days later.

Date of experience: March 1, 2018
California
3 reviews
0 helpful votes
Follow Sandra C.
Unfollow Sandra C.
Share Review
Report Review

Complaint
March 1, 2018

I clled etags because I felt the amount was not right. I called and told your representative I think I got the wrong amount to pay and i was trying renew my registration. She put me on hold and told me everything was correct. I received the tag which was the same tag already on my husband's car. You sent a replacement tag, not a new 2018-2019 tag. I have mailed back the tag you sent and asked for a refund.

Date of experience: March 1, 2018
ETAGS I. — eTags Rep
over a year old

Hi Sandra, sorry to hear there was confusion with the completion of your order. Please contact our support team again by phone or email at your earliest convenience so that they may review any applicable refund with you.

Germany
1 review
0 helpful votes
Follow Omar B.
Unfollow Omar B.
Share Review
Report Review

This police officer came on the scene after I called 911, after a car accident that took place where I was rare ended. I had everything in order with paperwork for car except registration and even though I was the victim being rare ended by another car, I ended up getting cited. My registration expired a month ago and it slipped my mind but thanks to you guys I got it within days and not to say immediately on my phone as a digital registration I could have showed the police within the time they they was writing the paperwork.

Date of experience: March 1, 2018
ETAGS I. — eTags Rep
over a year old

Hi Omar, sorry to hear that you got ticketed in a traffic incident at which you were not at fault. We appreciate you letting us know about your experience and are glad we were able to provide a service of value to you. We look forward to serving you in years to come. Take Care and Drive Safely.

Reza J.
0 reviews
0 helpful votes
Follow Reza J.
Unfollow Reza J.
Share Review
Report Review

THAT WAS A GREAT EXPERIENCE
March 1, 2018

THAT WAS A GREAT EXPERIENCE

Date of experience: February 28, 2018
Georgia
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Easy
March 1, 2018

I placed my order online and the registration shipped direct to my home. Very easy to do and I did not experience any problems. I will definitely use this service again.

Date of experience: February 28, 2018
GISELE M.
0 reviews
0 helpful votes
Follow GISELE M.
Unfollow GISELE M.
Share Review
Report Review

Very good thank you
March 1, 2018

Very good thank you

Date of experience: February 28, 2018
JOSE R.
0 reviews
0 helpful votes
Follow JOSE R.
Unfollow JOSE R.
Share Review
Report Review

So easy
February 28, 2018

So easy

Date of experience: February 28, 2018
Florida
1 review
0 helpful votes
Follow Chriissy U.
Unfollow Chriissy U.
Share Review
Report Review

Easy process
March 1, 2018

I didn't know you can do This online. It was very easy and convenient. I skipped the hassle of going to a DMV office and skipped the line.

Date of experience: February 28, 2018
John S.
0 reviews
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Very easy
February 28, 2018

Very easy

Date of experience: February 28, 2018
Minnesota
1 review
0 helpful votes
Follow Guerry Y.
Unfollow Guerry Y.
Share Review
Report Review

Hi
February 28, 2018

I would like to receive it as soon as it possible cuz I really need it please it was a special request thank you appreciate it

Date of experience: February 28, 2018
Selcuk A.
0 reviews
0 helpful votes
Follow Selcuk A.
Unfollow Selcuk A.
Share Review
Report Review

I can't type in my phone number correctly!
February 28, 2018

I can't type in my phone number correctly!
It is *******294

Date of experience: February 28, 2018
Valeriya P.
0 reviews
0 helpful votes
Follow Valeriya P.
Unfollow Valeriya P.
Share Review
Report Review

Flawless service
February 28, 2018

Flawless service

Date of experience: February 28, 2018
Minnesota
1 review
0 helpful votes
Follow Jesus T.
Unfollow Jesus T.
Share Review
Report Review

Excellent
March 1, 2018

Fast and very responsable service. I recommend Etags. Five star service. Easy web page. Grate customerservice.

Date of experience: February 28, 2018
California
2 reviews
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Share Review
Report Review

OOPS!
March 1, 2018

Honestly I ended up on the site by accident. Since I was there I decided to give it a try. Imagine my surprise when everything shows up in a week. It's just to easy not to use. In the future I will use it with all my renewals.

Date of experience: February 28, 2018
ETAGS I. — eTags Rep
over a year old

Hi Gary, glad to hear that even though you arrived on our site in error you found the service convenient. We hope to pleasantly surprise you in the future if you choose to use our service again in the future. All the best.

Alabama
1 review
0 helpful votes
Follow Kathryn C.
Unfollow Kathryn C.
Share Review
Report Review

Excellent Service
March 1, 2018

I just moved back from being stationed in Germany and the process to re-register my vehicle was very simply with no stress. Im very thankful for the easy process!

Date of experience: February 28, 2018