Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy
Saves time. Appreciate being able to order this way.
This was great! Ordered and delivered within a couple weeks. No waiting in line, no dealing with rude customer service.
There great
Easy!
Excellent and rapid service. I would recommend service to others. And I would reuse the service again.
Didn't know how expensive it is to order on line. Imagine the shock when we saw the withdrawal in the statement. Won't order on line again, if it hadn't have been for a very nice woman to help us it would be impossible to order again being on a strict budget. It has never been like this before, also it didn't show the amount charged, said it would be in statement. Very unhappy...
Very satisfied with this service
Fast and easy but once you click that accept button and all the other fees come up... You are absolutely paying for convenience. If you don't mind the fees it's a great service
Worried I was being charged above what I could have paid at foresee.com or at tag and title facility, but realized I had chosen the 2 year renewal option.
I was in a pinch and was happy to pay the extra fee. I will be using this service again. I am kind of surprised that this is asking for more letters in this review.
So far, I have had a very good experience. When will I know the total amount of charges?
Happy with it
Site was very easy to use...
Once I received my tags (2) receipts were in the wrong envelope.
Price of using etags is WAY OVER PRICED...
I WILL NEVER USE THIS SITE EVER AGAIN, plus I'll tell everyone I come into contact with to never use etags.
Very convenient
$29.00 for a processing fee is WAY TOO HIGH!
Get some perspective folks...10 to 15 seems more in line with other payment sites.
I wasn't aware if the final payment amount until after I made the payment or the registration fee was not disclose during the transaction. Therefore I encountered a different amount after I had already made my payment.
Very quick and easy
I was thinking that how I should apply in order to renew the registration for my car. One of my friends show the way through web site. I start and it works.
A little pricey, but very easy and fast
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

