Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Lucy K.
Unfollow Lucy K.
Share Review
Report Review

Easy
March 15, 2018

I never thought it would be so easy to pay it online, I received updates on the status of my order and on the delivery

Date of experience: March 15, 2018
Florida
2 reviews
0 helpful votes
Follow Frank K.
Unfollow Frank K.
Share Review
Report Review

Last minute help.
March 15, 2018

Well it was a bit pricey but it bailed me out when I thought I still had another year on my tag. I've been driving with an outdated tag for two months so I paid all the fees to expedite the process and it worked. Quickly I was able to download my new registration with my new sticker following in a couple of days. Thank you!

Date of experience: March 15, 2018
California
1 review
0 helpful votes
Follow Bernard B.
Unfollow Bernard B.
Share Review
Report Review

Again the fee is too high for the service... recieved the tags but am not happy with the cost of the service

Date of experience: March 15, 2018
Florida
1 review
0 helpful votes
Follow Julie B.
Unfollow Julie B.
Share Review
Report Review

Good System
March 15, 2018

More padding for mailing is needed. When I received the envelope, my plate was bent. It's not in the best position to be straightened out.

Date of experience: March 15, 2018
Diane S.
0 reviews
0 helpful votes
Follow Diane S.
Unfollow Diane S.
Share Review
Report Review

Very quick and Connient
March 15, 2018

Very quick and Connient

Date of experience: March 14, 2018
Rigoberto E.
0 reviews
0 helpful votes
Follow Rigoberto E.
Unfollow Rigoberto E.
Share Review
Report Review

Love it..
March 15, 2018

Love it.its easy and fast

Date of experience: March 14, 2018
john b.
0 reviews
0 helpful votes
Follow john b.
Unfollow john b.
Share Review
Report Review

Instead of me having to list all my vehicles seperately you should lump them all together.

Date of experience: March 14, 2018
Linda J.
0 reviews
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Share Review
Report Review

Was easy no complaints
March 14, 2018

Was easy no complaints

Date of experience: March 14, 2018
EMILY H.
0 reviews
0 helpful votes
Follow EMILY H.
Unfollow EMILY H.
Share Review
Report Review

Very easy to process
March 14, 2018

Very easy to process. I like being reminded to renew!

Date of experience: March 14, 2018
Florida
1 review
0 helpful votes
Follow ray m.
Unfollow ray m.
Share Review
Report Review

No reorder
March 15, 2018

I was pleased with the service. Was fast and accurate, but I would not use the service again. I found it was expensive.

Date of experience: March 14, 2018
Charles E.
0 reviews
0 helpful votes
Follow Charles E.
Unfollow Charles E.
Share Review
Report Review

None
March 14, 2018

None

Date of experience: March 14, 2018
TYRONE A.
0 reviews
0 helpful votes
Follow TYRONE A.
Unfollow TYRONE A.
Share Review
Report Review

Easy Pickens...
March 14, 2018

Easy Pickens...

Date of experience: March 14, 2018
Florida
1 review
1 helpful vote
Follow Mercedes V.
Unfollow Mercedes V.
Share Review
Report Review

To expensive
March 14, 2018

It turned out to be to expensive I ended up paying over $65 for something it could have cost me $36.50. Plus I was not told ahead of time of the cost. Next time Ill gladly stand in line.

Date of experience: March 14, 2018
Michael G.
0 reviews
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Good stuff
March 14, 2018

Good stuff

Date of experience: March 14, 2018
Florida
1 review
0 helpful votes
Follow Marilyn M.
Unfollow Marilyn M.
Share Review
Report Review

Also still have to go in person to get sticker for my license plate. It is convenient but costs quite a bit more.

Date of experience: March 14, 2018
TISHKA T.
0 reviews
0 helpful votes
Follow TISHKA T.
Unfollow TISHKA T.
Share Review
Report Review

Very fast and convenient
March 14, 2018

Very fast and convenient. Thank you!

Date of experience: March 14, 2018
Florida
1 review
0 helpful votes
Follow Glenn D.
Unfollow Glenn D.
Share Review
Report Review

Quick and Efficient
March 15, 2018

Thank you for making this process easy, quick, efficient, and seamless. Nice to know I was able to take care of this from the comfort of my own home. Now, if you could send someone over to put the sticker on my license plate that would be great.:-)

Date of experience: March 14, 2018
Minnesota
1 review
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

I used e-tags because I was in a time crunch last year. I used e-tags this year early because its so easy and dependable. This is an excellent service!
I have and will recommend this service to friends and family.

Date of experience: March 14, 2018
California
1 review
0 helpful votes
Follow Teresa N.
Unfollow Teresa N.
Share Review
Report Review

Quick and easy
March 15, 2018

Best way to get my tags. Will do this every year and will recommend to others. There was a cost on type of the fee but wasnt too much and well worth it.

Date of experience: March 13, 2018
Bobbie Z.
0 reviews
0 helpful votes
Follow Bobbie Z.
Unfollow Bobbie Z.
Share Review
Report Review

So far so good
March 13, 2018

So far so good. Let me answer your questions when I receive my information.

I thought it was like a bait and switch operation. I thought the price was one price and after I signed on the final line I found out it was a Total of $30.00. OUTRAGIOUS!

Date of experience: March 13, 2018