Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Matthew L.
Unfollow Matthew L.
Share Review
Report Review

Although it costs a little more I gladly paid the e tag charge to avoid the lines and other inconvenient things that involve going

Date of experience: April 29, 2018
Lisa R.
0 reviews
0 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Share Review
Report Review

2 thumbs up
April 29, 2018

2 thumbs up

Date of experience: April 29, 2018
Pamela C.
0 reviews
0 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Share Review
Report Review

Fast and Convenient processing and shipping!
April 29, 2018

Fast and Convenient processing and shipping!

Date of experience: April 29, 2018
Nevada
1 review
0 helpful votes
Follow jolyn m.
Unfollow jolyn m.
Share Review
Report Review

Tags renewal
May 1, 2018

THX Got them like a week or so ago... super fast and clearly labeled discretely so not stolen too. But was extra expensive just for the online convenience, even though I wasn't late paying for them. T

Date of experience: April 29, 2018
Florida
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

Fantastic
May 1, 2018

Service was the best and response was off the chart. Been a member of Mazda City since 2006. Plan to purchase a new mazda this year or 2019. Have been extremely satisfied with the service to my MPV and all the highly motivated people ii have come in contact with.

Date of experience: April 29, 2018
janet h.
0 reviews
0 helpful votes
Follow janet h.
Unfollow janet h.
Share Review
Report Review

Quick and easy
April 28, 2018

Quick and easy. $20.00 seems expensive for etag.

Date of experience: April 28, 2018
Florida
1 review
0 helpful votes
Follow Charles T.
Unfollow Charles T.
Share Review
Report Review

Efficient
April 30, 2018

Best and fast, no line, easy and efficient.
Save my time, no more waiting and no driving.
That all. Only one thing why i need to put 100 characters. It's too much

Date of experience: April 28, 2018
Robert B.
0 reviews
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

My mailing states more cost than what was charged initially online?

Date of experience: April 28, 2018
SHIRLEY D.
0 reviews
0 helpful votes
Follow SHIRLEY D.
Unfollow SHIRLEY D.
Share Review
Report Review

Convenient
April 28, 2018

Convenient

Date of experience: April 27, 2018
California
1 review
0 helpful votes
Follow Sandi A.
Unfollow Sandi A.
Share Review
Report Review

Thank You
April 30, 2018

Was very easy to do. Thank you for making it so easy for someone thats not computer savvy at all. They came in the mail within 4 days after ordering.

Date of experience: April 27, 2018
HEATHER C.
0 reviews
0 helpful votes
Follow HEATHER C.
Unfollow HEATHER C.
Share Review
Report Review

No problems!
April 28, 2018

No problems!

Date of experience: April 27, 2018
Mohamed m.
0 reviews
0 helpful votes
Follow Mohamed m.
Unfollow Mohamed m.
Share Review
Report Review

I am satisfied with the service
April 28, 2018

I am satisfied with the service.

Date of experience: April 27, 2018
Florida
1 review
0 helpful votes
Follow JoseM C.
Unfollow JoseM C.
Share Review
Report Review

Very easy to use
April 29, 2018

The Etags site is an excellent place to renew your registration and you will get your registration on a timely manner

Date of experience: April 27, 2018
ETAGS I. — eTags Rep
over a year old

Hi Jose, thank you for your feedback. We are glad to hear that our service met your expectations. We look forward to serving you in the future. Take Care and Drive Safely.

Mary V.
3 reviews
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

You should include tag and processing amount total before seeking approval.

Date of experience: April 27, 2018
Annette F.
0 reviews
0 helpful votes
Follow Annette F.
Unfollow Annette F.
Share Review
Report Review

That was very easy why to pay i love it
April 27, 2018

That was very easy why to pay i love it.

Date of experience: April 27, 2018
Sandra J.
3 reviews
0 helpful votes
Follow Sandra J.
Unfollow Sandra J.
Share Review
Report Review

I did not appreciate the fact you did not get my authorazition to charge plates to my account. Its a good thing I had the extra money in there so i did not have to pay $40.00 nsf charge.

Date of experience: April 27, 2018
Howard S.
0 reviews
0 helpful votes
Follow Howard S.
Unfollow Howard S.
Share Review
Report Review

Good buy
April 27, 2018

Good buy

Date of experience: April 27, 2018
geoffrey b.
0 reviews
0 helpful votes
Follow geoffrey b.
Unfollow geoffrey b.
Share Review
Report Review

Quite efficient
April 27, 2018

Quite efficient

Date of experience: April 27, 2018
California
1 review
0 helpful votes
Follow Andy M.
Unfollow Andy M.
Share Review
Report Review

I don't like paying extra fees to register online or the requirement that I fill out this review to complete my registration process. I've already paid and jumped thru the necessary hoops, how about you don't force me to fill out more stuff just to let you know I recieved my registration.

Date of experience: April 27, 2018
ETAGS I. — eTags Rep
over a year old

Hi Andy, we are sorry to hear that you experienced confusion with the online renewal process. You are not required to leave a review on any site in our for us to complete your order. Additionally, if you have any questions about the service fees, please do not hesitate to call or email our support team. We look forward to hearing from you.

JOSEPH B.
0 reviews
0 helpful votes
Follow JOSEPH B.
Unfollow JOSEPH B.
Share Review
Report Review

Easy...
April 27, 2018

Easy...so far. One of my renewals was canceled by mistake. They contacted me to explain the accident and mailed me the renewal.

Date of experience: April 27, 2018