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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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New Jersey
1 review
0 helpful votes
Follow Mozelle D.
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Excellent service. My tag was delivered directly to my mailbox in approximately 4 or 5 days! Thank you!

Date of experience: May 5, 2018
California
1 review
3 helpful votes
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Excellent
May 7, 2018

Its very easy to use and very fast that anyone can use it without having any problems. Although there are times when there are some sites that require you to use a computer, etags allows you to use your mobile phone, which in my opinion, very convenient when Im on the go.

Date of experience: May 5, 2018
Florida
1 review
2 helpful votes
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I was never informed about a service charge
If I had known I wouldn't have used this service
I expect a refund and I will not recommend this service to anyone I live 1 mile from DMV I have 2
More vehicles to do and In planing on marking a complain about false advertising by your company.

Date of experience: May 5, 2018
JOSEPH L.
0 reviews
0 helpful votes
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Easy to navigate, good hustle
May 5, 2018

Easy to navigate, good hustle

Date of experience: May 4, 2018
DIANGO M.
0 reviews
0 helpful votes
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Fast and easy
May 5, 2018

Fast and easy. Genius

Date of experience: May 4, 2018
thomas e.
0 reviews
0 helpful votes
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Great website
May 5, 2018

Great website. Easy to use!

Date of experience: May 4, 2018
Annie D.
0 reviews
0 helpful votes
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Screwed up late hard to pay late fees and other fees but thanks for helping me get this corrected

Date of experience: May 4, 2018
VICKI S.
0 reviews
0 helpful votes
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Online renewal is very easy
May 5, 2018

Online renewal is very easy. Site is user friendly.

Date of experience: May 4, 2018
leandro s.
0 reviews
0 helpful votes
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Quick and easy
May 4, 2018

Quick and easy

Date of experience: May 4, 2018
Utah
1 review
0 helpful votes
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TAGS
May 6, 2018

It was fast and easy just wish the service fee wasn't so expensive. I would use this again if I continue to stay here in UTAH. Thanks again!

Date of experience: May 4, 2018
Karen H.
0 reviews
0 helpful votes
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Very Good Service
May 4, 2018

Very Good Service

Date of experience: May 4, 2018
Peter B.
0 reviews
0 helpful votes
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Everything was seamless...
May 4, 2018

Everything was seamless...hopefully, quick delivery!

Date of experience: May 4, 2018
Vilner E.
0 reviews
0 helpful votes
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Yh
May 4, 2018

Yh

Date of experience: May 4, 2018
Florida
2 reviews
0 helpful votes
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Thank you
May 6, 2018

Thank you. Forcing people to give at least 100 word review is the only poorly designed service. Do please accept a simple thank you as a review and not demand a forced comment that will never be something you can use as a testimonial - I expect to see this revision.

Date of experience: May 4, 2018
Florida
1 review
0 helpful votes
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It was easy.
May 6, 2018

I ordered two tag renewals under my name. It would be better if they were both sent together so I did not have to pay separate charges. Thank you.

Date of experience: May 4, 2018
Pani N.
Florida
2 reviews
0 helpful votes
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Just ok
May 4, 2018

It's fast but very pricy. Why do we need to pay a lot more extra money when the service should be fast and reliable in the fist place. Outrages!

Date of experience: May 4, 2018
Florida
1 review
0 helpful votes
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Great service
May 6, 2018

This whole system is perfect. I hardly had to do anything and the registration was in my mail. Thanks

Date of experience: May 4, 2018
CESAR L.
0 reviews
0 helpful votes
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...
May 4, 2018

Date of experience: May 3, 2018
arthur e.
0 reviews
0 helpful votes
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Bad on me
May 4, 2018

Bad on me. Didn't see that I was beeing charged!

Date of experience: May 3, 2018
Florida
1 review
0 helpful votes
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Good
May 6, 2018

Little expensive for the shipping and the rush fee for 2 tags sent to same address but was good and faster.

Date of experience: May 3, 2018