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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Fast and easy! Arrived by mail quickly. Thank you for this great service!
If i had know there was such a high service charge for this service, I would never have used this service, it's not that inconvenient to go to the tag agency since it is new and in a nicely situated location
Tags arrived in less than a week. Paying on line has always been the best way to handle this process.
Extra fee for on line service is too high.
Very efficient
Very easy. Just not fair the fee required.
My first order came days after the second order I placed.
So happy to be able to do this online! It was fast, simple.and quick. And, I recieved it in the mail fast too!
Very Quick and easy and I didn't have to drive or stand in line. Thanks!
Easy to use however I didn't realize there was a service charge so not sure I would use it again! However I can't believe how quickly I received my Etags.
Quick way to update registration. 1 year renewal option is helpful.
This was really easy and is a great service. Keep up the good work.
Very convenient and quick make sure to have all you information and it was easy and only took a few days to get tag and stiker
Quick and easy! Thanks, Tags!
Ordering my tag renewal was very easy. It was convenient for me to do it in this manner. Unfortunately I didn't expect to pay way more than at the actual tag agency. I was charge $30 extra renewing my tag through this service. If I would have known that then I would have probably gone to the tag agency. Thank you anyways. If the charges are less I would be more than glad to not only do it this way again but also recommend it and even post it on my social media.
The guy who did my smog said I had to process the registration online. Easy as cake, the mechanic said. And it was. Only I was absolutely gouged with additional fees. Im not one of the new San Franciscans with tons of disposable money to throw about. Im a single mom, so my time is just as (if not more so) limited to sit in the DMV. Well, it saved time. As far as the extreme fee gouging - I hope the software developer is having a $$$ meal at one of the restaurants I can no longer afford to go to and chokes on it.
Good thank you
Won't use again. Almost doubled the amount of plates, not any faster and certainly more expensive. What a eip off
Everything was easy. And quick. It was very easy to find what I needed. I didnt need assistance. It took less than 5 minutes to complete. And I did not have to fill in a lot of information that would have had to find.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

