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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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District of Columbia
2 reviews
1 helpful vote
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Ya the greatest!
May 22, 2018

Very Fast
LovE you Guys
Never had a service to respond as quickly as much as your business.
I wish everything I order could come from this service.
I will love to use this service again.

Date of experience: May 22, 2018
Florida
1 review
0 helpful votes
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Quick
May 22, 2018

Great service. I revived my registration in record time. No waiting in line.

They help remove holds.

Love it!

Date of experience: May 22, 2018
LESTER M.
0 reviews
0 helpful votes
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THE PROCESS WAS EASY
May 21, 2018

THE PROCESS WAS EASY

Date of experience: May 21, 2018
shirlee c.
0 reviews
0 helpful votes
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It is fine
May 21, 2018

It is fine

Date of experience: May 21, 2018
Toni S.
0 reviews
0 helpful votes
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So far its great!
May 21, 2018

So far its great!

Date of experience: May 21, 2018
HARVEY L.
0 reviews
0 helpful votes
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Technology e-mail reminder quick and simple
May 21, 2018

Technology e-mail reminder quick and simple
Keeping information on file helped.
All i needed to do form of payment. SIMPLE DONE

Date of experience: May 21, 2018
Robert D.
0 reviews
0 helpful votes
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Yes I received my order
May 20, 2018

Yes I received my order

Date of experience: May 20, 2018
Minnesota
1 review
0 helpful votes
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Got my tags today!
May 22, 2018

Very easy to get new vehicle tags. I got them inside of one week. Beats going to the DMV. Easy to use site took me less than a minute to order my tags.

Date of experience: May 20, 2018
Ricardo S.
0 reviews
0 helpful votes
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Thank you Champions
May 20, 2018

Thank you Champions

Date of experience: May 20, 2018
Robert C.
0 reviews
0 helpful votes
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I think it was easy
May 20, 2018

I think it was easy. But I think you charged way too much, I would have been happier with only paying half that.

Date of experience: May 20, 2018
Andrew B.
0 reviews
0 helpful votes
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This works perfectly
May 19, 2018

This works perfectly

Date of experience: May 19, 2018
California
1 review
0 helpful votes
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Wrong address
May 20, 2018

Very expensive. It came quickly but with the wrong address. Now I will have to go personally to the DMV to solve the problem.

Date of experience: May 19, 2018
Ralph O.
0 reviews
0 helpful votes
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Simpler than I expected
May 19, 2018

Simpler than I expected

Date of experience: May 19, 2018
Cherryl L.
0 reviews
0 helpful votes
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Easier than going to tag office and waiting 3 hours! But no where did I see a charge of $20 for this service! I thought I was on a government site is where I started from? But your representative was very courteous and helpful with my problem! I really appreciated that.

Date of experience: May 19, 2018
Florida
1 review
0 helpful votes
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Very easy website and helpful. It took the hassel out of having to go to the DMV and wait to pick up tags.

Date of experience: May 19, 2018
jeffrey z.
0 reviews
0 helpful votes
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Wow fun
May 19, 2018

Wow fun

Date of experience: May 19, 2018
Carolyn F.
0 reviews
0 helpful votes
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User friendly, however total amount of using etag wasn't disclosed until I checked my credit card balance. This is not fair to the consumer, administrative fees are ridiculously high!

Date of experience: May 19, 2018
Florida
1 review
0 helpful votes
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Pricy
May 19, 2018

Good customer service but the fees are a bit muchI could have gotten the best price if I would have simply gone into the DMV nevertheless I attempted to utilize this service and I was hit with a $20 fee which I was not very pleased with. Hopefully in the future this company will attempt to provide the same great service and cut some of the fees

Date of experience: May 19, 2018
Linda E.
0 reviews
0 helpful votes
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Very easy
May 19, 2018

Very easy

Date of experience: May 18, 2018
Chantal D.
0 reviews
0 helpful votes
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Very easy to renew and was delivered very fast

Date of experience: May 18, 2018