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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Why does it cost an additional fee to do this transaction electronically when it bypasses hands on personnel at tax offices? Doesnt make sense so you get a 4 instead of 5
I ordered this e-tag on line. It was easy quick process. No difficulties. Received temporary on line tag and a few days later I received the permanent tag.
Very quick and easy. Very pleased
Its great to be able to order on-line rather than sit in DMV for hours. And recieve them faster
So easy to do,thank you!
Really easy and Fast,nothing better
I feel good. Because I received my renewal on time and well done. I got my documents and etag, they were shipped and I got in my hands.
Easy
I will never use this again because of all the hidden charges. It was almost double the cost to use this service.
It was to easy.
Very happy for this service provided online it great don't have to wait in line for hours now I just do it online in just minutes and wait for delivery which is very fast thank you etags.
Expediant, professional, helpful, easy, a tad expensive but worth convenience. I would use the service again and recommend to others
I thought I was renewing my registration not buying a new license plate. I couldn't understand why the price was so expensive. You should really explain on your website that it is for a brand new license plate so we can decide if that is what we need.
Online service completes the process of vehicle registration renewal a snap! Have to be grateful for that!
Horrible experience. Won't be using it again. Put up the hidden fees in your pricing before someone confirms. Will highly recommend NO ONE else uses the service if I get the chance. Overpriced and useless. Thanks.
Your ad is above the real DMV/tax website promising fast and easy registration renewal. You do not say you are not affiliated with the government until the very bottom of the page. Your tactics are very deceiving! You also do not give a real and honest total. It's only after we see our bank or credit card statement that we find out the total amount. VERY WRONG! I ended up paying between 40-50 dollars more. In addition I when prompted to have my tags "fast tracked to me" I chose the NO box, but you added it anyway! What a rip-off! I'll know better next time. And I will tell others of your deceptive tactics. You should be ashamed of yourselves. You actually shouldn't be in business. Preying on the unsuspecting should be a crime.
Very user friendly, efficient.
I love this service. I am always waiting in AAA for hours.
I received my tags sooner than I expected and I was extremely happy, because I waited at the last minute to purchase. Thank you so much!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

