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From the business
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
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It was convenient but the service is overpriced
If I enter other vehicles which tags do not expire for another year, how does that work? I could enter a total of three vehicles, all with varying dates of expiry.
You guys did wonderful. The guidelines keep asking me to enter 100 characters before it will allow me to submit my review. Anything after the first, four-word sentence, should be considered invalid.
It was easy and fast. I received my e-tags promptly and it was easy to use the online system. Much better than finding a place to do it and wait on line.
Very expense for a senior - agree it was opportunistic-I never received my renewal in the mail which forced me to do by e-mail system.
Tried to do this on a Sunday.
Said it went through and then said it didn't because DMV doesn't issue tags when they are closed. I just did this again. I hope I will not be billed twice.
Thank you for the reminder and quick service.
Fast and easy way to renew your tags on-line. Kudos
WAS PERFECT yes
Easy to pay. On the down side the high priced fees
Worked well.
Excellent service!
Easy to manage the application. Its very useful. I could resolve in short time the vehicle registration.
Thanks
Good
Easy and quick, just pay the fee and get your registration in the mail. Received it just a few days after I ordered.
This is a classic opportunistic site. They prey on people who are not paying attention to which site they are actually on. Example, your's truly. It wasn't until I filled everything out, submitted my request that I realized my mistake. I anticipated the worst possible scenarios and decided to chuck it to the "" bucket as lesson learned. The tags did arrive in the mail and I was pleased that I didn't have to go through the walk of shame to do again on the REAL site. However, I finally got the deduction from my bank account (which on submission did not give me a definitive $ amount to my mortified dismay) which was twice the amount of my original tag cost. Tag cost, plus their $20 handling fee, plus postage, plus tax... yeah, no, will not use again. At least I did get my tag and my entire bank account was not drained and I will move on more aware of my online transactions!
It was easy, user friendly.thank you.
I went into the DMV and there was about 100 people waiting. This is so much easier.
Hope this works thank you
Great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marilyn, thanks for your feedback. We are sorry to hear that you feel that way but we are certainly here to answer any questions or ease any concerns you may have. Our services are faster and easy to use which is why many vehicle owners opt to try our service. We hope your expectations were met while you were in a bind to complete your renewal. If not, we want to know and see how we improve. Please do not hesitate to call or email our support team. All the best.