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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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adrian m.
0 reviews
0 helpful votes
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Good
June 27, 2018

Good

Date of experience: June 27, 2018
Hamma M.
0 reviews
0 helpful votes
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Thank you for good services
June 27, 2018

Thank you for good services

Date of experience: June 27, 2018
Michelle L.
0 reviews
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Being able to pay my registration on line is a piece of cake! Thank you.

Date of experience: June 27, 2018
KRISHNA W.
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Good
June 27, 2018

Good

Date of experience: June 27, 2018
catherine l.
0 reviews
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Quick and easty
June 27, 2018

Quick and easty

Date of experience: June 27, 2018
Lucinda D.
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It was a bit too expensive
June 27, 2018

It was a bit too expensive

Date of experience: June 27, 2018
DAVID B.
0 reviews
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Okay
June 27, 2018

Okay

Date of experience: June 27, 2018
judith r.
0 reviews
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Thank you for making the renewal process so easy!

Date of experience: June 27, 2018
Peter A.
0 reviews
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The DMV "over -the-phone"system would NOT take correct info (repeatedly).
Internet was a breeze! Thank You.

Date of experience: June 27, 2018
Yunior D.
0 reviews
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Great!
June 27, 2018

Great!

Date of experience: June 27, 2018
California
1 review
1 helpful vote
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If you are on a limited budget make an appointment it will cost a lot less I thought it cost the same as if I went in to the DMV office but it cost more and it was 11 days before I received my tags if I had gone in to the DMV I could have saved money and had my tags that day next year I'm making the appointment

Date of experience: June 27, 2018
Florida
1 review
0 helpful votes
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Convenient
June 27, 2018

Quick and easy. I'm very happy with this service. Anytime I don't have to go to the DMV is good. Very Convenient.

Date of experience: June 26, 2018
Maria M.
0 reviews
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I went on line to renew my registration and for some reason I got into eTag I wasn't very happy with bill was doubled and plus fees shipping and process anyway I call and they gave me back 29.00 but not the full refund.I won't renew on line again

Date of experience: June 26, 2018
Florida
1 review
0 helpful votes
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Tags
June 27, 2018

Very fast and convenient, better than standing in line. I will be using this form of delivery from now on.

Date of experience: June 26, 2018
Cheryl M.
0 reviews
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Online process was easy
June 26, 2018

Online process was easy.

Date of experience: June 26, 2018
Kesha I.
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I like the fact that I was able to receive my tags via mail I do not like the fact that the first price I was told was $72 and then when the whole process was complete I find out that I got charged $116 on my credit card. I think that you guys should be forthcoming with information concerning what the charges will be so if there's a fee to use your credit card if there's a processing fee & if there's a shipping fee all that should be told up front before I actually agree and give you my credit card number. I was anticipating a charge $72 and then I get the tag in the mail and see that I have actually been charged $116! That's quite a bit of a difference.

Date of experience: June 26, 2018
JOHN G.
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So far, so good, but why no totals?
June 26, 2018

So far, so good, but why no totals?

Date of experience: June 26, 2018
Florida
1 review
1 helpful vote
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$57 dollars all for nothing. Changed address. Docs sent to new address but docs itself still has old address and they cant change it Asked me to go do it with the state myself and they wont even refund me! Its a scam. Its a rip off!

Date of experience: June 26, 2018
ROBERT M.
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Easy took a little longer to get here than it was supposed to, but I didn't have to stand in line!

Date of experience: June 26, 2018
Orlando v.
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Facil y rapido
June 26, 2018

Facil y rapido

Date of experience: June 26, 2018