Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Ke C.
0 reviews
0 helpful votes
Follow Ke C.
Unfollow Ke C.
Share Review
Report Review

Simple and fast
July 31, 2018

Simple and fast

Date of experience: July 31, 2018
ignacio a.
0 reviews
0 helpful votes
Follow ignacio a.
Unfollow ignacio a.
Share Review
Report Review

Will Not be using etags in the future
July 31, 2018

Will Not be using etags in the future. $ 29.95 of hidden fees!That one finds out when tag was delivered

Date of experience: July 31, 2018
JAMES S.
0 reviews
0 helpful votes
Follow JAMES S.
Unfollow JAMES S.
Share Review
Report Review

Excellent shopping experience except the disclosed charges were not accurately stated. Ended up being more on my credit card than showed up on the original order.

Order was received very quickly with normal mail. Seems like the "Rush" charges that were offered as an option would probably not gotten them there any faster. Are rush charges an additional profit center?

Date of experience: July 31, 2018
DianneTamburro A.
0 reviews
0 helpful votes
Follow DianneTamburro A.
Unfollow DianneTamburro A.
Share Review
Report Review

It was easy
July 31, 2018

It was easy

Date of experience: July 31, 2018
Robert B.
0 reviews
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Only confusing part was due to being a lessee
July 31, 2018

Only confusing part was due to being a lessee.

Date of experience: July 31, 2018
Brittany H.
0 reviews
0 helpful votes
Follow Brittany H.
Unfollow Brittany H.
Share Review
Report Review

Userfriendly
July 31, 2018

Userfriendly

Date of experience: July 31, 2018
Miguel H.
0 reviews
0 helpful votes
Follow Miguel H.
Unfollow Miguel H.
Share Review
Report Review

Excellente
July 31, 2018

Excellente

Date of experience: July 31, 2018
Florida
1 review
0 helpful votes
Follow Jimmy B.
Unfollow Jimmy B.
Share Review
Report Review

Fast and accurate.
August 1, 2018

I was past the date due to register my vehicle and went onto this website and within 5 business days, I had it. It was fast and accurate.

Date of experience: July 31, 2018
NADINE G.
0 reviews
0 helpful votes
Follow NADINE G.
Unfollow NADINE G.
Share Review
Report Review

I could not see the total price
July 31, 2018

I could not see the total price. Then a few days later I received my confirmation with prices included. I was happy!

Date of experience: July 31, 2018
Andre W.
0 reviews
0 helpful votes
Follow Andre W.
Unfollow Andre W.
Share Review
Report Review

Great job guys
July 31, 2018

Great job guys

Date of experience: July 30, 2018
Henrique G.
0 reviews
0 helpful votes
Follow Henrique G.
Unfollow Henrique G.
Share Review
Report Review

Simple,fast,economic way to renew your license

Date of experience: July 30, 2018
P M.
0 reviews
0 helpful votes
Follow P M.
Unfollow P M.
Share Review
Report Review

It was very easy and quick
July 30, 2018

It was very easy and quick. Tags are already on my car and it is only July.

Date of experience: July 30, 2018
Florida
1 review
0 helpful votes
Follow Gerald S.
Unfollow Gerald S.
Share Review
Report Review

With the exception of not having the two-year price of the registration upfront, the site is extremely easy to navigate through. I did not pay for quick shipping or overnight delivery and my tag registration came in three days. If you know your tag number its just that simple

Date of experience: July 30, 2018
Jessica L.
0 reviews
0 helpful votes
Follow Jessica L.
Unfollow Jessica L.
Share Review
Report Review

I was over charged/ double charged for my tag and I'm not sure why?! Now looking at my billing statement and noticed. Very unhappy! Can't get a hold of customer service as well.

Date of experience: July 29, 2018
FRANK C.
0 reviews
0 helpful votes
Follow FRANK C.
Unfollow FRANK C.
Share Review
Report Review

Excellent
July 29, 2018

Excellent. Makes life a lot easier than going down to DMV.

Date of experience: July 29, 2018
Massachusetts
1 review
0 helpful votes
Follow Marianne H.
Unfollow Marianne H.
Share Review
Report Review

Great service!
July 30, 2018

This is a great service starting with the advance reminder. I chose a 2-year renewal and love having the option. Renewal process is simple and turnaround time very quick.

Date of experience: July 29, 2018
Madeline G.
0 reviews
0 helpful votes
Follow Madeline G.
Unfollow Madeline G.
Share Review
Report Review

Problem free
July 29, 2018

Problem free

Date of experience: July 28, 2018
WILLIAM S.
0 reviews
0 helpful votes
Follow WILLIAM S.
Unfollow WILLIAM S.
Share Review
Report Review

VERY EASY GREAT SERVICE
July 28, 2018

VERY EASY GREAT SERVICE

Date of experience: July 28, 2018
Ally L.
0 reviews
0 helpful votes
Follow Ally L.
Unfollow Ally L.
Share Review
Report Review

It's really great
July 28, 2018

It's really great

Date of experience: July 28, 2018
walter g.
0 reviews
0 helpful votes
Follow walter g.
Unfollow walter g.
Share Review
Report Review

It was done well
July 28, 2018

It was done well

Date of experience: July 28, 2018