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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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It took many tries but it finally went through. Yah!
On our official tag renewal paperwork was a web site to order tags online. Typing in that website brought up the. etags.com site at the very top so we automatically went to that site. Ordered and paid for tags. Then we discover the total amount debited was twice as much that was quoted on the official paperwork. After a call to etags we discovered this site charges fees to renew that are added to the actual tag fee. Once we talked to a supervisor there he agreed to refund $19.99 of the $29.99 fee that was assessed. Our bad for not checking website better but we appreciate their willingness to refund part of it. We just wonder how many other unwhitting customers have fallen into this trap.
Ty love it!
Great
Things were great
Yes, I received my order, was very fast.
Very good service. Thanks.
P/d I have nothing more to add
Very fast and easy
Was easier than I thought it would be.
Great, convenient. If it was not for this email, I would have forgotten to renew my tag.
Great
It was so convenient and simple.
I stubbed upon this site by mistake while looking to reregister, come to find out after they billed me there was a $20 service fee, which it never stated to me about until The charge came in they need to get there facts straight. Or at least make it more obvious. Way to expensive Anyways. Never again!
I was pleased with the way my tags came so fast. The shipping was a bit high, I thought. But I was glad to get them so fast.
Quick and no hassle love it
Easy and fast! Don't stand in line just submit everything with a click of the button. Been using Etags for 3 years now, never had an issue.
I don't agree with the 29.00 etag fee.
Good, easy
Very good, but expensive. Very good, but expensive. Very good, but expensive. Very good, but expensive. (There, I made my 100 words. Stupid!)
I doubted this web site to be honest however it was better and easier to use then then.gov site. I got my tag in a few days and I did have to go to the DMV. I will definitely use etags again.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

