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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Kristen J.
0 reviews
0 helpful votes
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It took many tries but it finally went through
August 29, 2018

It took many tries but it finally went through. Yah!

Date of experience: August 29, 2018
Florida
1 review
0 helpful votes
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Surprise fee!
August 29, 2018

On our official tag renewal paperwork was a web site to order tags online. Typing in that website brought up the. etags.com site at the very top so we automatically went to that site. Ordered and paid for tags. Then we discover the total amount debited was twice as much that was quoted on the official paperwork. After a call to etags we discovered this site charges fees to renew that are added to the actual tag fee. Once we talked to a supervisor there he agreed to refund $19.99 of the $29.99 fee that was assessed. Our bad for not checking website better but we appreciate their willingness to refund part of it. We just wonder how many other unwhitting customers have fallen into this trap.

Date of experience: August 29, 2018
Denise A.
0 reviews
0 helpful votes
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Ty love it!
August 29, 2018

Ty love it!

Date of experience: August 29, 2018
Kay H.
0 reviews
0 helpful votes
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Great
August 29, 2018

Great

Date of experience: August 29, 2018
Richard S.
0 reviews
0 helpful votes
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Things were great
August 29, 2018

Things were great

Date of experience: August 29, 2018
Minnesota
1 review
0 helpful votes
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Excelent work.
August 29, 2018

Yes, I received my order, was very fast.
Very good service. Thanks.

P/d I have nothing more to add

Date of experience: August 29, 2018
Florida
2 reviews
0 helpful votes
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Fast
August 29, 2018

Service was quick and easy will used order on line was great delivered in two days was notified was it was shipped no other comment at this time

Date of experience: August 29, 2018
jenny G.
0 reviews
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Very fast and easy
August 29, 2018

Very fast and easy

Date of experience: August 28, 2018
Margaret H.
0 reviews
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Was easier than I thought it would be
August 29, 2018

Was easier than I thought it would be.

Date of experience: August 28, 2018
HUGNER C.
0 reviews
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Great, convenient
August 29, 2018

Great, convenient. If it was not for this email, I would have forgotten to renew my tag.

Date of experience: August 28, 2018
Rick S.
0 reviews
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Great
August 29, 2018

Great

Date of experience: August 28, 2018
Joyce R.
0 reviews
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It was so convenient and simple
August 29, 2018

It was so convenient and simple.

Date of experience: August 28, 2018
Florida
1 review
0 helpful votes
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I stubbed upon this site by mistake while looking to reregister, come to find out after they billed me there was a $20 service fee, which it never stated to me about until The charge came in they need to get there facts straight. Or at least make it more obvious. Way to expensive Anyways. Never again!

Date of experience: August 28, 2018
Maryland
1 review
0 helpful votes
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I was pleased with the way my tags came so fast. The shipping was a bit high, I thought. But I was glad to get them so fast.

Date of experience: August 28, 2018
Willie R.
0 reviews
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Quick and no hassle love it
August 28, 2018

Quick and no hassle love it

Date of experience: August 28, 2018
Tamara R.
0 reviews
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Easy and fast!
August 28, 2018

Easy and fast! Don't stand in line just submit everything with a click of the button. Been using Etags for 3 years now, never had an issue.

Date of experience: August 28, 2018
TAMMARA G.
0 reviews
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I don't agree with the 29.00 etag fee
August 28, 2018

I don't agree with the 29.00 etag fee.

Date of experience: August 28, 2018
Twyla D.
0 reviews
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Good, easy
August 28, 2018

Good, easy

Date of experience: August 28, 2018
Maryland
1 review
0 helpful votes
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Very good, but expensive. Very good, but expensive. Very good, but expensive. Very good, but expensive. (There, I made my 100 words. Stupid!)

Date of experience: August 28, 2018
Michael C.
4 reviews
0 helpful votes
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I doubted this web site to be honest however it was better and easier to use then then.gov site. I got my tag in a few days and I did have to go to the DMV. I will definitely use etags again.

Date of experience: August 28, 2018