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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Deadra E.
0 reviews
0 helpful votes
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No complaints
September 10, 2018

No complaints.

Date of experience: September 10, 2018
LYNN Y.
0 reviews
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Renewal was quick and easy
September 10, 2018

Renewal was quick and easy. Simple instructions helps a lot.

Date of experience: September 9, 2018
Carmencita O.
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Easy access and the procedures was so clear and understandable as well, recieved it the way I want and convenient.

Date of experience: September 9, 2018
margaret s.
0 reviews
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No problems
September 9, 2018

No problems

Date of experience: September 9, 2018
Nancy K.
0 reviews
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Your service is fine except for the $30 service fees

Date of experience: September 9, 2018
Rodney K.
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Quick and easy!
September 9, 2018

Quick and easy!

Date of experience: September 9, 2018
Barbara S.
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Very easy too use, very thankful for this kind of sevice

Date of experience: September 9, 2018
France
1 review
0 helpful votes
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Timely
September 10, 2018

Very easy and very quick. Will use in the future. Anyone with any computer skills will find the site easy to use and the response time very fast

Date of experience: September 9, 2018
Lois C.
0 reviews
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It was easy until I get to your survey
September 9, 2018

It was easy until I get to your survey.

Date of experience: September 8, 2018
Guillermo D.
0 reviews
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It was great!
September 8, 2018

It was great!

Date of experience: September 8, 2018
Teresa H.
0 reviews
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Easy tag renewal experience
September 8, 2018

Easy tag renewal experience.

Fast and Easy Process

Date of experience: September 8, 2018
Patrick O.
1 review
0 helpful votes
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This is great.Thank You
September 8, 2018

This is great.Thank You

Date of experience: September 8, 2018
Paula C.
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Wonderfully Quick And Most User-friendly
September 8, 2018

Wonderfully Quick And Most User-friendly

Date of experience: September 8, 2018
William S.
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Great site but wasn't fully informed of prices, too many fees through this site and I received overdraft on checking account. Was under impression of different price. People live and learn, will go to tag office from now on.

Date of experience: September 8, 2018
David L.
0 reviews
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Fast service but didn't find any where to cancel transaction after realizing it wasn't DMV and extra fees

Date of experience: September 8, 2018
Angeline T.
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Tag offices charge too much fees this is simple
September 8, 2018

Tag offices charge too much fees this is simple. Thank you

Date of experience: September 8, 2018
Herlinda M.
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I consider the charge to pay the plates online expensive. I know that it is a convenience fee and if I go to pay my plates directly will take me hours. However, a fee of $10 to $15 is fair.

Date of experience: September 7, 2018
Florida
1 review
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This service is great if you've forgotten and let your re-registration go until the last minute! BUT, the fee is high! I will remember next year not to wait til the last hour!

Date of experience: September 7, 2018
Mary H.
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NOW WE'RE COOKIN!
September 7, 2018

NOW WE'RE COOKIN! LET'S SEE IF THIS R E A L L Y WORKS! QUESTION: MVA WANTED $135.00 BY MAIL,...
BUT $91.40 BY CREDIT CARD; PLEASE EXPLAIN!~?

Date of experience: September 7, 2018
Maria S.
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Thanks
September 7, 2018

Thanks

Date of experience: September 7, 2018