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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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REGINA R.
0 reviews
0 helpful votes
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Very easy instructions and very easy website to understand. This was my initial rating I thought it was great but after I made the purchase the receipt I got was for over 70$. I did not show my tag being 40 and really didn't see a 19$ service charge. So yes it was convenient but I will not be using the website anymore. That was a fee that was not expected.

Date of experience: September 26, 2018
JENNIFER W.
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Ok quick
September 26, 2018

Ok quick

Date of experience: September 26, 2018
Florida
1 review
0 helpful votes
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Misleading
September 26, 2018

I didn't realize that this was a third party site since I logged in to osceolataxcollector.gov. I paid nearly $30 more than necessary by mistake. Don't be fooled.

Date of experience: September 26, 2018
Steve L.
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You rock
September 26, 2018

You rock

Date of experience: September 26, 2018
Timothy F.
0 reviews
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:) THIS COMPANY IS AMAZING Thank You for having me as a returning customer. Very much appreciated :) - Timothy Fothergill

Date of experience: September 26, 2018
Clifford G.
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I have received the order
September 26, 2018

I have received the order. My only criticisms would be the confusion as to what the eTags would cost. Also, I paid for rush delivery and since everything is done online, I would have thought that a quicker delivery time would be realized. Of course, when yoou drive with expired tags, everyday seems like weeks. Overall, I am satisfied with the service. If the DMV would get my change of address like all my other mail, I wouldn't need your service. Thanks for providing an alternative to the inefficient DMV.

Date of experience: September 25, 2018
Andrew K.
0 reviews
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Great
September 26, 2018

Great

Date of experience: September 25, 2018
John M.
2 reviews
0 helpful votes
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Was not expecting to be so quick and easy
September 25, 2018

Was not expecting to be so quick and easy

Date of experience: September 25, 2018
RAHSHID M.
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Always been fast and simple and very convenient
September 25, 2018

Always been fast and simple and very convenient

Date of experience: September 25, 2018
Rick Z.
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Great
September 25, 2018

Great

Date of experience: September 25, 2018
sari k.
0 reviews
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Okay okay okay
September 25, 2018

Okay okay okay

Date of experience: September 25, 2018
THOMAS B.
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Ok
September 25, 2018

Ok

Date of experience: September 25, 2018
Berk Y.
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I love the efficiency of this system
September 25, 2018

I love the efficiency of this system. Better than any previous experience renewing.

Date of experience: September 25, 2018
Harvey L.
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Good
September 25, 2018

Good

Date of experience: September 25, 2018
florentino p.
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Ok
September 25, 2018

Ok

Date of experience: September 25, 2018
Michael W.
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There's no problem with their service, but the price is ridiculous.

Date of experience: September 25, 2018
Ana C.
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Great service
September 25, 2018

Great service

Date of experience: September 25, 2018
Dia P.
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This was very quick and user friendly
September 25, 2018

This was very quick and user friendly.

Date of experience: September 25, 2018
Geraldine M.
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I think I gonna get my renew quick way
September 25, 2018

I think I gonna get my renew quick way

Date of experience: September 25, 2018
lila l.
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Very easy to understand and convenient
September 25, 2018

Very easy to understand and convenient

Date of experience: September 25, 2018