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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Thomas S.
0 reviews
0 helpful votes
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I was a bit surprised by the additional charge of $20.00 for the use of then service. I guess that money will go to MVA as opposed to the Chesapeake Bay contribution. What other choice do I have?

Date of experience: October 19, 2018
Terry B.
0 reviews
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Quick
October 19, 2018

Quick

Date of experience: October 19, 2018
Ramon A.
0 reviews
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Very good
October 19, 2018

Very good

Date of experience: October 19, 2018
Virginia
1 review
0 helpful votes
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Tags
October 21, 2018

Good service for double the price. I didn't realize I was on the wrong site and ended up paying double the price.

Date of experience: October 19, 2018
Maryland
1 review
0 helpful votes
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Very convenient!
October 21, 2018

This was quick and easy! I received a text and replied. It was that simple! I got my new sticker in a bout 2-3 days.

Date of experience: October 19, 2018
Luis M.
0 reviews
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Easy and very convenient
October 19, 2018

Easy and very convenient. Nice love it!

Date of experience: October 19, 2018
Robert F.
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Easy
October 19, 2018

Easy

Date of experience: October 18, 2018
Florida
1 review
0 helpful votes
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Ridiculous charges!
October 19, 2018

I didn't realize until the tags shipped that this site charged me $29 in "service fees" on a one year tag renewal that was only $36 to begin with. I could have spent $10 more dollars and gotten 2 years renewal spending this much! I'm very disappointed and annoyed. This is unacceptable.

Date of experience: October 18, 2018
Charles R.
0 reviews
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Fast and easy!
October 19, 2018

Fast and easy! No line and don't have to deal with the DMV

Date of experience: October 18, 2018
jose n.
0 reviews
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Very good
October 19, 2018

Very good

Date of experience: October 18, 2018
Jennifer B.
0 reviews
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Each window is laid out neatly and service is easy to use

Date of experience: October 18, 2018
Wendy M.
0 reviews
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It wasn't smooth as it would keep going to settings and when I thought that I could move on, It would go back to screen to be filled in.
Still not sure if it is completed correctly.

Date of experience: October 18, 2018
flynnquinn J.
0 reviews
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Online site is very easy to navigate
October 18, 2018

Online site is very easy to navigate. Well worth the extra fee for "eTAGS."

Date of experience: October 18, 2018
Edwin A.
0 reviews
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The process was simple and very fast
October 18, 2018

The process was simple and very fast. Put it this way, my plates arrived so fast that I thought there was a mistake.

Date of experience: October 18, 2018
Andjelina M.
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It was so easy and really fast
October 18, 2018

It was so easy and really fast

Date of experience: October 18, 2018
Christian Z.
2 reviews
0 helpful votes
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I am very grateful to have this option from my home. It makes it so much easier to take care of it promptly, and not risk misplacing it and getting it in late. Thanks for thinking of the customer's convenience!

Date of experience: October 18, 2018
Placido B.
0 reviews
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VERY HELP FULL AND EASE TO REGISTERE
October 18, 2018

VERY HELP FULL AND EASE TO REGISTERE

Date of experience: October 18, 2018
Darlene B.
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Excellent and quick
October 18, 2018

Excellent and quick

Date of experience: October 18, 2018
Fernando W.
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100% recommend!
October 18, 2018

100% recommend!

Date of experience: October 18, 2018
DONALD R.
0 reviews
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All good!
October 18, 2018

All good!

Date of experience: October 18, 2018