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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Maria L.
0 reviews
0 helpful votes
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Very easy way to renew my registration online & stickers except for the cost.

Date of experience: November 19, 2018
Zoe M.
0 reviews
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So good
November 20, 2018

So good

Date of experience: November 19, 2018
FRANK B.
0 reviews
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Great service Thank You
November 20, 2018

Great service Thank You

Date of experience: November 19, 2018
glen h.
0 reviews
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Everything went smooth except for being forced to leave this comment.

Date of experience: November 19, 2018
Gerd G.
0 reviews
0 helpful votes
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Easy to handle
November 19, 2018

Easy to handle

Date of experience: November 19, 2018
James L.
4 reviews
0 helpful votes
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Very easy and time saver
November 19, 2018

Very easy and time saver

Date of experience: November 19, 2018
Andrew W.
3 reviews
0 helpful votes
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Great, fast, impressed
November 19, 2018

Great, fast, impressed

Date of experience: November 19, 2018
Cecilia B.
0 reviews
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Quick and easy to renew
November 18, 2018

Quick and easy to renew - good web site

Date of experience: November 18, 2018
Yunior M.
0 reviews
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Good service
November 18, 2018

Good service,

Date of experience: November 18, 2018
thomas D.
0 reviews
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Thanks
November 18, 2018

Thanks

Date of experience: November 18, 2018
Adan E.
0 reviews
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Beautiful service
November 18, 2018

Beautiful service. Thanks

Date of experience: November 18, 2018
Susan K.
0 reviews
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Very fast service, I am pleased
November 18, 2018

Very fast service, I am pleased. However, I did not know, or remember, the service charges. My tag was only 46.10, but the charge to me was 75.50. That is high, so I won't be using this company again. $29.40 is way too high for something I could have just sent in myself, but thanks.

Date of experience: November 18, 2018
thelma d.
0 reviews
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Everything went smooth
November 18, 2018

Everything went smooth. Thanks

Date of experience: November 18, 2018
THOMAS D.
0 reviews
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Easy to use
November 18, 2018

Easy to use. Service charge way to high. Almost as much as the tags themselves. Not worth the price to get tags fast. Wil never use this service again.

Date of experience: November 18, 2018
Julia H.
0 reviews
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Easy
November 18, 2018

Easy. Very helpful. I was stressed about this and I got it done in like 5 minutes. Thanks.

However, it was supremely UNhelpful to find that the additional taxes made the final cost around $70 total, instead of $30. I wish it had been stated somewhere so I would have been prepped for it.

Date of experience: November 17, 2018
RAFAEL G.
0 reviews
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QUICK & FAST!
November 17, 2018

QUICK & FAST!

Date of experience: November 17, 2018
Mark T.
0 reviews
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Everything was fine and quick
November 17, 2018

Everything was fine and quick

Date of experience: November 17, 2018
Washington
1 review
0 helpful votes
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Fast and easy
November 19, 2018

I ordered mine overnight on Thursday morning, but it didn't arrive until Saturday. Overall, fast and painless. It is worth avoiding dmv lines.

Date of experience: November 17, 2018
john s.
0 reviews
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Fine
November 17, 2018

Fine

Date of experience: November 17, 2018
California
1 review
0 helpful votes
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My experience was good but the extra fees were to high. I would use this site again if I really have to.

Date of experience: November 17, 2018