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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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William B.
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Better than standing inline
November 27, 2018

Better than standing inline. I don't have the time.

Date of experience: November 27, 2018
Lucie H.
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Very easy
November 27, 2018

Very easy

Date of experience: November 27, 2018
George D.
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Was kind of difficult to understand but i figured it out they sent me a 1 year tag instead of a 2 year very disappointed

Date of experience: November 26, 2018
William R.
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When it came, it said please sign and return____ but it was all coded and I saw nothing to sign & return. What is that about? Was something missing?

Date of experience: November 26, 2018
PATRICIA H.
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Came in handy because I never received notice, either from you or tax collector.

Date of experience: November 26, 2018
Kyle U.
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It was smooth and simple
November 26, 2018

It was smooth and simple

Date of experience: November 26, 2018
WILLIAM D.
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Very easy process, I'm very happy
November 26, 2018

Very easy process, I'm very happy.

Date of experience: November 26, 2018
Colorado
1 review
0 helpful votes
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DISATISFIED
November 27, 2018

When placing the order I was quoted a price of around 37.70 if I recall properly which I placed on my credit card. About 3 days later you sent an itemized bill of over 70.00 which is more than double I would have paid at DMV. SHAME ON YOU

Date of experience: November 26, 2018
Pennsylvania
1 review
0 helpful votes
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In the past, I had the same level of service for little to no money! The government has turned it over to a private concern who seems to be making a profit on this.

Date of experience: November 26, 2018
Randy W.
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I would like to know full price before I enter credit card information

Date of experience: November 25, 2018
California
1 review
0 helpful votes
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Great
November 26, 2018

It was easy and fast. I ordered the tags and it was easy and fast. I was able to print an online registration card and then got the original as few days later

Date of experience: November 25, 2018
SAMUEL D.
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Thank you
November 25, 2018

Thank you. Jesus is good!

Date of experience: November 25, 2018
William B.
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Easy to use and fast delivery
November 25, 2018

Easy to use and fast delivery

Date of experience: November 25, 2018
monty w.
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AOK!
November 25, 2018

AOK!

Date of experience: November 25, 2018
Barbara K.
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So far, very fast
November 25, 2018

So far, very fast. I'll know more when I receive my sticker.

Date of experience: November 24, 2018
Tadd B.
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Great job...
November 24, 2018

Great job...would be great to do more than one vehicle at a time. Having the option to add another vehicle would help.

Date of experience: November 24, 2018
Ramon R.
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Thank you very fast process
November 24, 2018

Thank you very fast process

Date of experience: November 24, 2018
ALBERT M.
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This was so fast and easy,I just love it
November 24, 2018

This was so fast and easy,I just love it. Keep up the good work.Thanks a million.

Date of experience: November 24, 2018
caridad m.
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Was easy and safe to pay the renew registration thanks you

Date of experience: November 24, 2018
JOHNNY S.
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Very very easy process
November 24, 2018

Very very easy process.

Date of experience: November 24, 2018