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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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The service is great, but for the extra cost, I'll be going to do the process in person from now on.

Date of experience: December 3, 2018
Wendell F.
0 reviews
0 helpful votes
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Fast and easy, much better than going to the tax office and waiting on your number to be called.

Date of experience: December 3, 2018
MARK A.
0 reviews
0 helpful votes
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...
December 3, 2018

Date of experience: December 2, 2018
David T.
0 reviews
0 helpful votes
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So far,so good.Now I have received my renewal tag decal,I am completely satisfied.

Date of experience: December 2, 2018
California
1 review
0 helpful votes
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In early October, I ordered online a CA registration for $58. To-date, I've received nothing. I called to inquire, and the unhelpful eTags representative said, "There's nothing I can do about it. The system won't let me." I've asked for a refund via email. First someone said it was being re-ordered. It never came. Now, no responses. They promised something, took my money, but delivered nothing.

Date of experience: December 2, 2018
ETAGS I. — eTags Rep
over a year old

Hi Rick, we apologize that you have had an unsatisfactory experience. Your experience is certainly not in line with our policy and support service. We provide a free replacement if a registration is lost in the mail and it is certainly unusual that you would not end up receiving either the original or the free replacement. If you would like to message us your order ID number here, we can certainly look further into this and contact you directly by phone or email. Looking forward to hearing from you.

Gary S.
0 reviews
0 helpful votes
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Quick but expensive
December 2, 2018

Quick but expensive

Date of experience: December 2, 2018
Dennis J.
0 reviews
0 helpful votes
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Very easy and convenience
December 2, 2018

Very easy and convenience

Date of experience: December 1, 2018
Ella J.
0 reviews
0 helpful votes
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I haven't receive my registration
December 1, 2018

I haven't receive my registration

Date of experience: December 1, 2018
Russell H.
0 reviews
0 helpful votes
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Easy to renew online and convenient
December 1, 2018

Easy to renew online and convenient

Date of experience: December 1, 2018
Felicia b.
0 reviews
0 helpful votes
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Great, you really pay for the service
December 1, 2018

Great, you really pay for the service.

Date of experience: December 1, 2018
Jeomar R.
0 reviews
0 helpful votes
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Super easy, puoer quick, super effective, so I love it

Date of experience: December 1, 2018
Ki S.
0 reviews
0 helpful votes
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Nice and easy!
December 1, 2018

Nice and easy! This service was professional and quick. I highly suggest using etags!

Date of experience: December 1, 2018
Neysa R.
0 reviews
0 helpful votes
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Quick!
December 1, 2018

Quick!

Date of experience: December 1, 2018
creig m.
0 reviews
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It was easy better than going to stand in long lines. Would definately use this service for my next renewal.

Date of experience: December 1, 2018
Kathleen K.
0 reviews
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Good
November 30, 2018

Good

Date of experience: November 30, 2018
Stewart M.
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Very easy and great for people out of state
November 30, 2018

Very easy and great for people out of state

Date of experience: November 30, 2018
veronica b.
0 reviews
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Excelente
November 30, 2018

Excelente

Date of experience: November 30, 2018
Charles L.
0 reviews
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Thank you for the service
November 30, 2018

Thank you for the service

Date of experience: November 29, 2018
Cynthia P.
0 reviews
0 helpful votes
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The process was really easy
November 29, 2018

The process was really easy.

Date of experience: November 29, 2018
Phillip R.
0 reviews
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Quick and simple
November 29, 2018

Quick and simple

Date of experience: November 29, 2018