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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Joshua A.
0 reviews
0 helpful votes
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It is $19 dollars but so worth it
December 7, 2018

It is $19 dollars but so worth it.

Date of experience: December 7, 2018
lorraine t.
0 reviews
0 helpful votes
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N\a
December 7, 2018

N\a

Date of experience: December 7, 2018
Charles E.
0 reviews
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Easy
December 7, 2018

Easy

Date of experience: December 7, 2018
Evelin C.
0 reviews
0 helpful votes
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Easy access to all you need
December 7, 2018

Easy access to all you need

Date of experience: December 7, 2018
luis a.
0 reviews
0 helpful votes
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Thanks fast service
December 7, 2018

Thanks fast service

Date of experience: December 7, 2018
California
1 review
0 helpful votes
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Easy to use but rather expensive to take 5 minutes and have computer do all the work. $25 to fill out your information and give a credit card number shouldn't cost that much money, on top of high registration costs. I do the same thing online when I purchase from stores avg it doesn't cost me anything extra

Date of experience: December 7, 2018
Janet a.
0 reviews
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Quick and easy
December 7, 2018

Quick and easy - but I had desires to pay for two years and feel that $33+ change + state taxes does not add up to $28.85 for 1 year renewal and 2 years is $56.95. Not sure what my charges are for.
NOTE: got on e-rags.com website by my error. And questioned the $90.05 total charge on my bank statement. Notified e-tags next day and told them the circumstances and they refunded me their fee of $19.95. Very grateful for refunding their fee because I git on their website by error. Very pleased and satisfied with company's efforts to correct. Tmm

Date of experience: December 6, 2018
thomas F.
0 reviews
0 helpful votes
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Easy to fill out application
December 7, 2018

Easy to fill out application

Date of experience: December 6, 2018
Florida
1 review
0 helpful votes
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In a strange place.
December 7, 2018

I searched for Orange County Tag Renewal and ended up with e-tags.com in error. Not knowing that I was not filling out the form for my license renewal at the proper website. I ended up paying $90.05 for a simple 2 year renewal that should have cost me around $60! I called e-tags.com support and told them what had transpired. The guy was helpful and said he would be able to refund their service charge of $19.95 which I appreciate very much. I received the refund in about three days. I am satisfied in the handling of my mistake.

Date of experience: December 6, 2018
ETAGS I. — eTags Rep
over a year old

Hi Tom, sorry to hear there was confusion with the online renewal experience but glad to hear that you are satisfied with the customer support experience. Take Care and Drive Safely

Ronald N.
0 reviews
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Very easy to utilize the website
December 6, 2018

Very easy to utilize the website.

Date of experience: December 6, 2018
Jan V.
0 reviews
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Needed renewal because original was lost in the mail to our granddaughter

Date of experience: December 6, 2018
Michael K.
0 reviews
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Great
December 6, 2018

Great

Date of experience: December 6, 2018
JOE M.
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Great platform and simple to use
December 6, 2018

Great platform and simple to use

Date of experience: December 6, 2018
Thomas B.
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Very easy to use
December 6, 2018

Very easy to use

Date of experience: December 6, 2018
Paul H.
0 reviews
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Quick
December 6, 2018

Quick

Date of experience: December 6, 2018
Kathleen H.
0 reviews
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It's always such a pleasure to do business online
December 6, 2018

It's always such a pleasure to do business online.

Date of experience: December 6, 2018
David P.
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Very easy and fast response time for those that are busy and time equals money!

Date of experience: December 6, 2018
JAMES R.
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Very good
December 6, 2018

Very good

Date of experience: December 6, 2018
Patricia S.
0 reviews
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Good
December 6, 2018

Good

Date of experience: December 6, 2018
Sebastian P.
0 reviews
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Fast and very easy
December 6, 2018

Fast and very easy
Very helpful, I would recommend it to anyone else

Date of experience: December 5, 2018