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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Freddy G.
0 reviews
0 helpful votes
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E tag fee, are too expensive...
December 15, 2018

E tag fee, are too expensive...

Date of experience: December 14, 2018
William E.
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Confusing!
December 14, 2018

Confusing! You mention ID in order to Receive the Title? I live in a Marina and mail goes to office?

Date of experience: December 14, 2018
Yngrid W.
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Really quick and efficient!
December 14, 2018

Really quick and efficient!

Date of experience: December 14, 2018
Barbara B.
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Fast and easy!
December 14, 2018

Fast and easy!
I did this by mistake, and paid more than twice the fee my state would charge. This is a RIP off!

Date of experience: December 14, 2018
Tammy L.
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Ok
December 14, 2018

Ok

Date of experience: December 14, 2018
Donald S.
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Fast an easy
December 14, 2018

Fast an easy

Date of experience: December 14, 2018
Sherman C.
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We will see how this go
December 14, 2018

We will see how this go

Date of experience: December 14, 2018
Florida
1 review
0 helpful votes
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Awesome
December 14, 2018

Painless processes and very easy to do. The automatic online services today has change a lot to make it easier for those that don't want to be in lines and deal with the hardship of other peoples problem

Date of experience: December 14, 2018
Godfrey S.
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Simplified, great!
December 14, 2018

Simplified, great!

Date of experience: December 13, 2018
ADEL M.
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Easy access and process
December 14, 2018

Easy access and process

Date of experience: December 13, 2018
Elizabeth W.
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Very
December 13, 2018

Very - Very unhappy! I did not realize they were going to charge $29.40 extra for the service. Will not use again.

Date of experience: December 13, 2018
Oregon
1 review
0 helpful votes
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Timely and convenient
December 14, 2018

It was very convenient to renew online and I received my registration in a timely manner. The fee was more than I expected.

Date of experience: December 13, 2018
Sharon M.
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Easy but would appreciate knowing all fees up front
December 13, 2018

Easy but would appreciate knowing all fees up front

Date of experience: December 13, 2018
Eugenia P.
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Excellent
December 13, 2018

Excellent. I didn't realize my tags were dead and was able to renew right away.

Date of experience: December 13, 2018
Oscar C.
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Fast simple & easy
December 13, 2018

Fast simple & easy. Very convenient.

Date of experience: December 13, 2018
richard w.
0 reviews
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Disabled so it really helps when you have a hard time walking but if i knew it would cast extra money i would have not done it

Date of experience: December 13, 2018
Willene P.
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Service was fine
December 13, 2018

Service was fine

Date of experience: December 12, 2018
RALPH d.
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Very easy
December 13, 2018

Very easy

Date of experience: December 12, 2018
Ada A.
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Good experience I'm happy and satisfied
December 13, 2018

Good experience I'm happy and satisfied

Date of experience: December 12, 2018
Nikki B.
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It was a simple as simple is process
December 13, 2018

It was a simple as simple is process

Date of experience: December 12, 2018